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What to do when soot and ash invade your home. Contra Costa County, Antioch, East Bay

9/20/2021 (Permalink)

Northern California wild fires California wild fires. heavy ash and soot, Antioch , East Bay fire damage.

SERVPRO of Antioch, CA is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC has many tips and suggestions for consumers. Please consider the following information from the IICRC regarding fire and smoke restoration:

In the wake of a fire that has covered homes with smoke and ash, it’s important to begin cleaning up as soon as possible to prevent permanent damage or discoloration from soot residue. The IICRC provides the following tips for fire victims facing clean up:

  • Practice safety first. Use a dust mask (like painters use) and gloves as you work.
  • Ventilate the home. Place a box fan in an open window to draw the air and dust out.
  • Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor.
  • Vacuum floors and upholstery. Make sure your vacuum cleaner has a high efficiency filter. Otherwise, you risk blowing soot back into the air.
  • Some draperies, clothing and machine-washable items may be laundered. Use a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be dry cleaned.
  • Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by spraying with a detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinse from top to bottom.
  • If the damage and residue are heavy, it may be best to hire a professional to thoroughly restore your home and belongings.
  • Check with your insurance company to see if smoke damage from outdoor sources is covered by your policy.
  • If the fire has warped or distorted the structure, consult a licensed general contractor.

Professional restoration technicians know that damage increases, and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is a timeline of the effects of fire and smoke on a home.

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Need a professional? Call SERVPRO Antioch 925-706-0106  today. We are here to help 24/7. 

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Marinating you gutters and downspouts during storm season. Antioch, Contra Costa County. East bay

9/20/2021 (Permalink)

Gutters overflowing with water Gutters and downspouts overflowing with water during storm season. East Bay , Contra Costa County, Antioch, water damage, storm damage

Why it’s important to maintain Gutters and Downspouts During Storm season

Storms that dump many inches of water over the period of just a few hours can expose your home to potential water damage. Most storm damages are related to the condition and capacity of gutters and downspout systems. We are trained extensively to respond to these types of conditions. Several days of incessant rains soak the ground surrounding your home causing supersaturation. The water has nowhere to go but through the cinder blocks or through stucco causing damage into your home. When gutters aren’t maintained, the pounding water fills the gutters resulting in the water going back into the home due to being unable to flow off. Our team also specializes in flood damage as well. When it comes to homes with basements, the extent of a storm can cause flooding. At that time, we can come in and begin pumping out the water. We utilize a powerful truck mounted extractor or even submersible pumps. Once we get the water level down, we can assess the condition of the property for mitigation. Air movers and Dehumidifiers are used to begin the process of drying walls and floors.

SERVPRO will never leave you high and dry upon completion. We consult with you regarding the process, it doesn’t stop at mitigation. We are here to help. So, if you have damage from the storm call SERVPRO of Antioch at 925-706-0106 for assistance.

24 hour emergency services water damage response, Antioch Bay area, East Bay Contra Costa county

9/20/2021 (Permalink)

water damage to ceiling extensive water damage to ceiling from upstairs water damage. Easy bay , Antioch, Contra Costa county

SERVPRO of Antioch is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 925-706-0106

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Antioch has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Call SERVPRO of Antioch for your next Sewage loss

8/12/2021 (Permalink)

sewage water loss Antioch, Ca Sewage loss cleanup. Contra Costa sewage cleanup, east bay sewage clean up water loss, mold damage.

At SERVPRO of Antioch our technicians specialize in all kinds of dirty jobs, in particular; sewage clean up. They are trained to know and understand the USA-EPA, OSHA and IICRC guidelines and standards when it comes to sewage clean ups. First and foremost, our concern is always safety. IICRC which stands for the Institute of Inspection, Cleaning and Restoration Certification is an International association leading training and education for the restoration industry. Sewage is classified as a category 3 black water loss in their S500 standards. Category 3 water losses are grossly contaminated by either sewage or mold which can contain pathogenic, toxigenic and or harmful agents. When it comes to sewage contamination the water has the potential for causing major illnesses when not addressed correctly. When it comes to sewage clean up all affected areas should be pre-treated with an EPA registered disinfectant to help minimize cross contamination. All bulk water should be extracted, and all porous and semi porous materials should be removed and disposed of. For instance, when dealing with sewage or unsanitary water that affects a Bathroom with tile flooring and a Hallway with carpet flooring on a slab foundation. The scope should entail all bulk water being extracted, wet carpet and padding will be removed and disposed of. Vanity will be detached and inspected for contamination. All drywall and insulation in the affected area will be cut out and disposed of at a minimum of 24” high. The remaining materials which is structural wood framing and concrete slab foundation will need to be heavily sanitized and dried by placement of dehumidification before the structure can be reconstructed. During the clean up process we also place air quality machines called Air Scrubbers which filtrates the bacteria in the air by using HEPA filtration down to .3 microns in size.

SERVPRO of Antioch takes pride in helping others with their restoration projects, particularly when it comes to restoring indoor environments by making them safe and like new again. Should you ever come into an unsanitary situation be sure to have the clean up performed by a skilled and certified company such as SERVPRO of Antioch. Call us for free inspections during business hours at 925-706-0106

10 Reasons to use SERVPRO of Antioch for any water, fire or Mold Damage

8/10/2021 (Permalink)

Servpro of Antioch vehicle SERVPRO of Antioch vehicle. East bay area, water damage, mold damage, fire damage, cleaning services

10 Reasons To Use SERVPRO of Antioch

People and businesses rely on SERVPRO Antioch  to restore damaged property for many reasons. Here are just 10.

  1. We Get It
    SERVPRO of Antioch understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

    2. SERVPRO of Antioch Is Qualified
    Our repair and restoration team members have the best training in the industry. SERVPRO of Antioch has outstanding reviews on yelp.                                                                                                                                                                                                3. We Respond To You Immediately
    You can reach us 24/7. When a disaster strikes, we respond as quickly as possible. SERVPRO of Antioch can be there at a moments notice ready to help in any situation.                       

    4. You’re Part Of Our Team
    SERVPRO of Antioch will work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

    5. SERVPRO of Antioch uses The Latest Technology
    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Antioch to restore your property to preloss condition quickly, reliably, and more effectively.

    6. We Practice The Golden Rule Of Restoration
    Restoring property is less expensive than replacing property. SERVPRO of Antioch professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

    7. For Claim And Other Purposes, Your Loss Is Itemized
    SERVPRO of Antioch can give you an itemized loss inventory. report and pictures of important

    8. We’ll Help You Prevent Losses, Not Just Deal With Them
    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

    9. We Handle Any Loss From A Natural Disaster—Big Or Small
    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

    10. We’re Approved, Certified, And Experienced
    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

    Antioch, CA , Help Is Here 
    The team at SERVPRO of  Antioch has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

Call SERVPRO of Antioch 24/7 at 925-706-0106

Why SERVPRO of Antioch is the company to help in your time of need.

8/10/2021 (Permalink)

Servpro of Antioch water damage truck SERVPRO of Antioch serving the Contra Costa, bay area, Water damage, fire damage, mold damage, pathogen sanitization.

SERVPRO of Antioch provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services
  • Crime and Trauma Scene Cleanup
  • Pack out/Storage facility
  • Carpet/upholstery cleaning
  • Sanitization of pathogens

Commercial Services

There's never a convenient time for fire or Water damage to strike your Contra Costa County, Antioch commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

SERVPRO of Antioch

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial cleaning services
  • Commercial bio hazard clean up
  • Commercial mold restoration

Water damage do's and don'ts

8/10/2021 (Permalink)

water damage on floor Contra Costa SERVPRO of Antioch, water damage.

Water Damage Do’s and Don’ts.

Water damage can be caused by anything from a toilet overflow or to a pipe that’s busted in your wall, its important to know how to clean up the damage properly to reduce long term effects. Let the experts of SERVPRO of Antioch help you with the cleanup.


Call a professional- This is especially important when it comes to larger losses or floods since they can cause more serious damages such as mold.

Dry standing water- Whenever possible, dry as much standing water as you can with or vacuums. You can also use box fans to assist with dry.

Remove saturated items – You should remove saturated rugs especially if on a hardwood to an area that can dry out thoroughly.

Call your homeowners insurance company – It's incredibly important to place a call to the home owner’s insurance claims department and start the process of the claim. Its good to know what is covered under your policy.


Don’t operate electronics – Avoid operating TV’s, vacuums or any other appliances when standing on wet flooring especially concrete. This could result in serious injury.

Don’t use heat to dry – In closed environments you shouldn’t use heat to dry because it can increase the growth of mildew.

Don’t leave wet contents – Whenever possible separate wet clothing and lay them out to dry. If boxes of items get wet, try to remove loose articles from box and allow to dry.

Don’t wait – Don’t wait, call SERVPRO of Antioch right away when you have water damage so we can guide you in the right direction.

If you ever have any questions, please call us 24/7 925-706-0106 we are always here to help

Antioch, CA Property owners, disaster reediness program

8/9/2021 (Permalink)

heavy rain storm Antioch sever storm weather, east bay area, Antioch Ca. Water damage, fire damage, storm damage

Advance Planning for Disaster Recovery 

SERVPRO offers Antioch property owners no-cost tools for preparing a disaster readiness plan

Each September, the Federal Emergency Management Agency (FEMA) sponsors an awareness event  

National Preparedness Month to encourage both home and business owners to review and update their emergency preparedness and business and life continuity plans. Michael Borders, owner of SERVPRO® of Antioch, encourages Antioch property owners to take advantage of the information available from FEMA, because advance planning is critical in dealing with and recovering from the unexpected.

“Most home and business owners have taken basic precautions to protect life and property in the event of an emergency like flooding, fire, wind damage, or even malicious attacks,” said Borders. “In many cases, building codes require clearly marked emergency exits, fire extinguishers, fire and flood drills, and similar preparations. But the missing link for many property owners is a comprehensive emergency plan that provides first responders with the information they need to deal with the emergency quickly and effectively, like the location of shut-off valves, fire suppression system controls, and emergency contact numbers.” 

SERVPRO offers tools for both commercial and residential property owners to help address this problem. Business and homeowners alike can download the free SERVPRO READY app, and store time-critical contact and property information electronically, in advance, where it can be accessed with a mobile device in seconds if disaster strikes. In addition, when a business designates their local SERVPRO Franchise Professional as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.

“The most effective response to any emergency is a fast response,” says Borders, “and that means having critical information available and ready to access at a moment’s notice. FEMA statistics* show that as many as 40 percent of businesses never reopen after a major flood disaster. Minimizing downtime and repairs with a quick, effective response effort can help prevent this type of outcome for businesses and can also help families put their homes and lives back on track in less time and with less stress. Creating a READY profile in advance with SERVPRO’s no-cost tools is well worth the time.” 

SERVPRO® of Antioch specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Antioch, please contact Michael Borders at (925) 706-0106 or

Antioch, Ca commercial property owners fight against mold

8/9/2021 (Permalink)

air scrubbers and containment to clean mold Mold in commercial building, Antioch Ca, Bay area Mold damage, water damage, mold remediation Antioch

Commercial Mold Remediation Presents Unique Challenges

SERVPRO of Antioch helping local commercial buildings when mold happens.

Molds can be found almost anywhere; they can grow on virtually any organic substance if moisture and oxygen are present. After a water source is introduced due to water leaks, bursts pipe or water from a fire.

There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. As in this case when the builder unknowingly put a few holes in the pipes during construction. 

 Commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 72 hours. Since mold can produce health effects, you should call SERVPRO of Antioch at any time 24/7  to inspect your building if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation quickly, which will keep your business running and loss of revenue to a minimum. 

Mold can spread quickly through a property if left untreated. SERVPRO of Antioch can respond quickly, working to first contain and isolate the infestation to help prevent its spread to other parts of the building. Which is essential when you need to keep business going. 

Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to pre loss condition. Having the peace of mind that SERVPRO of Antioch is a trusted local mold remediation company. Call for SERVPRO of Antioch 925-706-0106

Where to begin after a house fire, Antioch Ca, East Bay area

8/2/2021 (Permalink)

fire place fire. Fire damage, SERVPRO of Antioch called out to home to clean fire damage.

Where to begin after a house fire

Experiencing a house fire is a scary situation. After the feeling of unbelief, people are wondering what they can do to start the process of getting back into their beloved home. It’s important to take the necessary steps to ensure you and your family are safe.

 Get Permission before entering your property, from your local Antioch fire department. 

 Depending on how extensive the fire damage is, make sure the Fire Marshall tells you that the structure is safe to enter. The fire should be completely extinguished, and precautionary measures taken to make sure the structure is deemed “safe” to enter. You also want to be careful no one in the household uses the electricity without permission from the authorities. Although you are anxious to find out if your favorite things survived the fire, waiting until it is safe prevents you from dealing with an injury that could delay cleaning up the fire damage.

Know who to contact

First call should be to your homeowners insurance. They will be able to help you file a claim and to get a representative out to you to assess the situation. If you are a tenant first call is to your property owner, and then to your rental insurance company. 

Call A Professional Fire Damage Restoration Company, in your Antioch area. 

Contacting a restoration company is the best way to handle fire damages. Companies such as SERVPRO of Antioch specialize in restoring what has been damaged, and getting it prepped for a contractor to get it put back together. If you need fire restoration services, contact the team at SERVPRO of Antioch 925-706-0106 24/7 We have the tools, expertise and experience handling fire damage.

Document the Damage

Along with providing fire restoration services that you and your family will need. We at SERVPRO of Antioch utilize a program called assured pack out that is recognized by insurance companies. With this program we are able to effectively document all salvageable and non salvageable items from your home. It is easily itemized in a list that can be sent directly to your insurance company so they can easily and quickly get your belongings taken care of .

We at SERVPRO hope you never have to endure a home fire but we are here when and if you do Please contact us at 925-706-0106 24/7 for all your restoration needs