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Preventing Damage during high wind storms, Antioch, Contra Costa County

11/1/2021 (Permalink)

tree damage to a roof Tree damaged a roof, Antioch storm damage. Rain and wind damage. Water damage. Contra Costa County water damage.

SERVPRO of Antioch wants to remind everyone in the Contra Costa county and surrounding areas of the possibility for high winds to be entering this area any time of year. With this wind, comes the possibility for damage which could jeopardize your safety and could leave to an insurmountable about of repairs and restoration. Our community has seen its fair share of weather-related damages and it never hurts to be prepared for even the worst conditions. Prevention is easy with the following three simple steps:

1) Keep outdoor items from becoming harmful weapons!

High winds may come with other hazards such as hail, heavy rain, and flooding. These hazards can make something as simple as a trashcan or a child’s toy to becoming a safety hazard! When you receive a warning for wind and storms, make sure to bring anything that could be a danger in these conditions inside to avoid damage. This will prevent broken windows, damaged siding, and decrease the chance for personal injury. Outdoor buildings, such as storage sheds, should also be anchored properly to avoid damage.

2) Reinforce susceptible areas.

Garage doors are particularly susceptible to wind damage. High winds can damage or create a high-pressure situation which can damage your roof as well. Reinforce the door by using braces across the back and tracks. Modifications to any door should be done by an installer to avoid damage.

3) Pay attention to your trees and landscaping.

In this area, trees are a particularly dangerous combination with high winds and heavy storms. Trees can cause debris that may damage your home in a windstorm. Taking care to make sure your landscaping is done properly and safely is one of the highest ways to avoid these types of damages. Be aware of weak, or dying, trees to have them removed or reinforced before a storm.

If winds damage does occur, remember to trust your local professionals. SERVPRO of Antioch will work hard for you to bring your home  back to the preloss condition the right way!

Call us today for more information 27/7

925-706-0106

What to do after you have a water loss in your Antioch home

10/21/2021 (Permalink)

bathroom water loss Bathroom water damage, drying equipment used to mitigate water damage. Antioch, CA contra Costa County East bay

No one ever wants to find water damage in their home, but reality is that most homeowners will have to deal with it at some point. How the issue is handled is extremely important. Water damage can be caused by a broken pipe in the wall or toilet overflow or even a major storm.

Whatever the situation a fast response time is always key to handling your water damage and minimizing the chance of mold growth. There are a few steps that should take place when water damage is discovered.

Determine source and stop

When water damage is caused by a broken pipe or supply line in the home, you should turn off the water to the home. You may be able to shut it off at the main if not you may have to contact a plumber for assistance. In some cases, like when dealing with storm intrusion there is no main to turn off and really no way to stop the water from affecting the home.

Perform Water Mitigation

To perform water mitigation, which is the process of drying out the property the source of water should be off. Professional remediation services are available to help you dry out the property faster than a homeowner could do on their own. The dry out process includes extraction of bulk water, removal of affected materials that can’t be dried and drying of remainder materials that can be dried.

Professional Assistance

Nobody wants to deal with water damage in their home, but when it does happen there are companies that can assist with the process and make the experience a little more bearable. SERVPRO of Antioch is the company to call to help you overcome the situation. We are a local company that offers immediate response to any size disaster. Call us at 925-706-0106

The scare with Fire damage Contra costa bay area, Antioch

10/20/2021 (Permalink)

Fire in an a ktichen Kitchen Fire in Antioch, Ca home

Fires in your home or even in offices are always an unexpected scare that can destroy structures and damage your personal property as well. Depending on insurance policy purchased, policies will theoretically the insurance company will pay to rebuild or replace fire damaged structural materials. When structural materials or personal property is damaged by fire and can’t be restored to preexisting conditions that is called “total loss or non-salvageable items”.

SERVPRO of Antioch specializes in the process of fire damage evaluation, fire damage cleaning and deodorization. The insurance companies rely on restoration companies to help determine what can be cleaned or repaired and what cannot be salvaged. If its uncertain if an item can be restored the insurance company will direct the restoration company to attempt to clean the fire damage materials. SERVPRO is not just a cleaning company but are also trained to produce full detail inventory for the insured of their total loss. The total loss inventory usually contains photos with notes of makes, models and serial numbers in a full report provided to insurance carriers and insureds. With the full report provided by SERVPRO both parties can come to a final cost settlement for reimbursement.

If your property suffers the scare of fire damage, we are here to help 24/7 just give us a call at SERVPRO of Antioch  925-706-0106.

Help with a Fire safety plan, Antioch CA, Bay area, Contra Costa County

10/20/2021 (Permalink)

house fire Antioch CA Fire damage in Antioch Ca, Bay area, Contra Costa county

Looking for a Great Holiday Gift Idea? Give Your Family a Fire Safety Plan 

The holidays are approaching and many families are finalizing plans for elaborate meals, get-together with friends, and decorating with festive lights. Amidst all this planning, Michael Borders of SERVPRO® of Antioch reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

“Each year, statistics1 show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing,” said Borders. “But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.”

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross (ARC) by supporting the ARC Disaster Responder program, and in particular the Home Fire Preparedness Campaign3. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed. 

Borders encourages all Antioch-area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire. 

  1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like5 and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire. 

“Fire prevention and fire safety planning are two very different things,” said Borders. “Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.”

How to detect signs of water damage in your home, Antioch, Ca Contra Costa County

10/20/2021 (Permalink)

Water staining Antioch Water damage, contra costa County water damage

You may think a water leak, or a busted pipe would be easy to detect and definitely something you’d notice right away. The truth is, sometimes the signs of water damage are hidden – behind your walls, under your floorboards, or even on the exterior of your house. Whether the situation happened an hour ago or a month ago, there are several ways to remedy the problem with water damage repair and a reputable restoration company. First and foremost is finding the source.

What to Look For

Water damage can take on different colors, textures, and even smells, depending on the type of location of the damage. For instance, ceiling water damage is usually easier to spot than water damage in a basement because you will see stains and discoloration on a ceiling but may not know that a musty odor can be a sign that there is a problem on the lower level of your home. Learn these telltale signs so that you can identify an existing problem and be prepared to spot it in the future.

Water Accumulation 

The most obvious sign that you’ve got water damage on your hands (or that it will become a bigger problem) is areas of standing or pooling water. These can result from old or malfunctioning appliances including washers, water heaters and toilets. A puddle could also occur from a leaking roof, or from drainage pipes if the water is on the outside of your home.

Discoloration 

With ceiling water damage, look for water spots and stains. The area may appear wet or dry and can be a yellow, brown, or copper color. Walls may also have bubbling, cracking, or peeling paint or wallpaper in addition to staining.

Changes in Texture

While flooring can also show discoloration like ceilings and walls do, the main sign of water damage in floors is detected by changes in texture. This is a result of water seeping into the floorboards and areas underneath them. Some common texture variations include:

  • Warping – caused by changes in humidity and temperature, resulting in gaps between floorboards or curling at the edges. (Ceilings may also become warped from water damage.)
  • Buckling/bp – Occurs in wood floors when one side of the wood becomes detached from the substrate and “tents,” or faces upward.
  • Sagging/Sinking – You may notice soft spots in hardwood floors due to rotten wood, which feels spongy compared to normal wood. Water can seep into subflooring of all types of flooring material and cause sagging.
  • Expansion – Wood and laminate floors will “expand” when they absorb too much water because the material swells and then separates.

Odor

Odors caused by mold and mildew could implicate a water damage problem. The smell may come from basements, walls, or other areas where water has been accumulating for a while. Certain drywall materials can act like a sponge and become full of moisture because there is low air circulation. This is the perfect conditions for mold to develop, which will eventually result in visual discoloration (usually black spots) and a detectable odor.

Common Places/Causes

Water damage can occur in any part of your home; however, there are some areas that are more high-risk than others. Make a checklist and inspect each area in your home to know where and what to look for when it comes to identifying water damage.

Ceilings

Ceiling water damage can come from a few sources. If the room is on the top story of a home, it could be from a leaky roof caused by rain or melting ice/snow in the winter months. If there is a bathroom above the ceiling with wall damage, it could be from a burst pipe or cracks in the floorboards.

Walls

One of the easiest ways to spot water damage is water stains on walls (and ceilings). Make sure to also check around door and window frames. An unusual stain could be a sign of a leaky pipe or drain inside the wall.

Flooring

There are many things that can cause water damage to floors – overflowing sinks/bathtubs, flooding from faulty appliances and bad pipes. Hiring a water damage restoration company is the best way to pinpoint the exact cause of flooring water damage.

Exterior/Foundations

The exterior of your home can also experience water damage. If there isn’t proper drainage in the yard or if the gutter spouts don’t carry runoff water far away from the house (or if the gutters leak), water can pool next to the house and if left untreated, cause even more damage to your home’s structure.

Attics/Roofs

Stains, mold and wet or swollen installation are signs of a leak in the attic. If your roof has cracked, curled, or missing shingles, damaged flashing, or signs of wind/rain damage, it could be vulnerable to leaks, which could result in water damage. Weather in colder climates can cause ice dams to develop on the roof, which can leak into the attic when snow and ice melts. Pay attention to possible problem areas including around roof vents and chimneys, the flashing (where the roof connects with the walls) and the valleys (where two roof planes connect) to help prevent water damage.

Appliances

Check behind refrigerators, washers/dryers, hot water heaters and toilets/sinks for any sign of pooling or leaking water. An appliance or bathroom component (toilet/sink/shower) will most likely cause water damage because of a faulty piece of equipment that isn’t easily seen. For example, a cracked hose or loose connection means that these parts may fail soon and could cause leaking in your home – which could lead to water damage.

What to Do If You Find It

If your home has water damage or even if you suspect that you may have a problem, SERVPRO of Antioch is here to help. Call into our office 24/7 and schedule an inspection. Our highly knowledgeable and trained inspector will help possible locate the source and guide you into the next steps to take. Many times, your homeowners insurance will be able to help. SERVPRO of Antioch works with all major insurance companies and we can help you navigate your loss.

"Stay Healthy tips" for the approaching flu season, Contra Costa residents

10/18/2021 (Permalink)

flu season flu season ahead, Antioch, cleaning, contra costa county, cleaning flu season

"Stay Healthy Tips" for the Approaching Flu Season

Local SERVPRO cleaning and remediation specialist encourages Antioch residents to focus on personal accountability to limit spread of viral infections

Antioch, CA (Grassroots Newswire) October 1, 2021 - Flu season is upon us! According to the Centers for Disease Control and Prevention (CDC), influenza activity often begins to increase in October, peaks between December and February, and can linger into May.1 At a time when COVID-19 is still the dominant infectious disease concern, cleaning and bioremediation specialist Michael Borders of SERVPRO® of Antioch reminds local residents that it is  important  this time of year to take steps to protect yourself and your family from influenza and other seasonal viral infections like Respiratory Syncytial Virus (RSV), which can be especially serious for children and older adults.

Breathing in virus-laden droplets from an infected person’s cough, sneeze, or speech from as far away as six feet is believed to be the prime means of virus transmission.2 Experts agree it is possible to become infected by touching a contaminated surface or object and then touching your mouth, nose, or even eyes. The good news, says Borders, is that many viruses – including the flu, COVID, and RSV viruses – are easy to get rid of outside the body using soap and warm water, commercial disinfectants, and hand sanitizers that contain alcohol. As a leading provider of disaster clean-up and remediation services, SERVPRO professionals specialize in this type of surface cleaning and disinfection.

“You can’t do much to control the cleanliness of public places, but you can take steps to protect yourself from the consequences of any exposure,” advises Borders. “At home or in the office, remember to pay special attention to ‘high touch’ surfaces. Doorknobs, faucets, countertops, appliance handles and knobs, the steering wheel of your car, your phone – these are examples of surfaces that you should get in the habit of wiping down at least daily with a disinfectant designed to sanitize viruses.”

At the end of the day, says Borders, personal accountability is the single, most important factor in controlling the spread of viral infections, including the seasonal flu. Stay home if you are sick and follow suggested guidelines. The CDC offers additional “stay healthy” tips here: https://www.cdc.gov/flu/prevent/actions-prevent-flu.htm.

In addition to disaster recovery and remediation services, SERVPRO of Antioch  professionals provide residential deep cleaning services, including  carpet and upholstery cleaning, and odor removal. For more information on SERVPRO of Antioch, please contact Michael Borders at (925) 706-0106 or Mike@SERVPROofantioch.com. For more information about SERVPRO, please visit https://www.SERVPROantioch.com/

What to do when soot and ash invade your home. Contra Costa County, Antioch, East Bay

9/20/2021 (Permalink)

Northern California wild fires California wild fires. heavy ash and soot, Antioch , East Bay fire damage.

SERVPRO of Antioch, CA is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC has many tips and suggestions for consumers. Please consider the following information from the IICRC regarding fire and smoke restoration:

In the wake of a fire that has covered homes with smoke and ash, it’s important to begin cleaning up as soon as possible to prevent permanent damage or discoloration from soot residue. The IICRC provides the following tips for fire victims facing clean up:

  • Practice safety first. Use a dust mask (like painters use) and gloves as you work.
  • Ventilate the home. Place a box fan in an open window to draw the air and dust out.
  • Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor.
  • Vacuum floors and upholstery. Make sure your vacuum cleaner has a high efficiency filter. Otherwise, you risk blowing soot back into the air.
  • Some draperies, clothing and machine-washable items may be laundered. Use a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be dry cleaned.
  • Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by spraying with a detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinse from top to bottom.
  • If the damage and residue are heavy, it may be best to hire a professional to thoroughly restore your home and belongings.
  • Check with your insurance company to see if smoke damage from outdoor sources is covered by your policy.
  • If the fire has warped or distorted the structure, consult a licensed general contractor.

Professional restoration technicians know that damage increases, and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is a timeline of the effects of fire and smoke on a home.

For more details, visit http://www.IICRC.org/consumers/care/fire-smoke-restoration/

Need a professional? Call SERVPRO Antioch 925-706-0106  today. We are here to help 24/7. 

You can follow us on Facebook: https://www.facebook.com/SERVPRO.antioch/

Marinating you gutters and downspouts during storm season. Antioch, Contra Costa County. East bay

9/20/2021 (Permalink)

Gutters overflowing with water Gutters and downspouts overflowing with water during storm season. East Bay , Contra Costa County, Antioch, water damage, storm damage

Why it’s important to maintain Gutters and Downspouts During Storm season

Storms that dump many inches of water over the period of just a few hours can expose your home to potential water damage. Most storm damages are related to the condition and capacity of gutters and downspout systems. We are trained extensively to respond to these types of conditions. Several days of incessant rains soak the ground surrounding your home causing supersaturation. The water has nowhere to go but through the cinder blocks or through stucco causing damage into your home. When gutters aren’t maintained, the pounding water fills the gutters resulting in the water going back into the home due to being unable to flow off. Our team also specializes in flood damage as well. When it comes to homes with basements, the extent of a storm can cause flooding. At that time, we can come in and begin pumping out the water. We utilize a powerful truck mounted extractor or even submersible pumps. Once we get the water level down, we can assess the condition of the property for mitigation. Air movers and Dehumidifiers are used to begin the process of drying walls and floors.

SERVPRO will never leave you high and dry upon completion. We consult with you regarding the process, it doesn’t stop at mitigation. We are here to help. So, if you have damage from the storm call SERVPRO of Antioch at 925-706-0106 for assistance.

24 hour emergency services water damage response, Antioch Bay area, East Bay Contra Costa county

9/20/2021 (Permalink)

water damage to ceiling extensive water damage to ceiling from upstairs water damage. Easy bay , Antioch, Contra Costa county

SERVPRO of Antioch is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 925-706-0106

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Antioch has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Call SERVPRO of Antioch for your next Sewage loss

8/12/2021 (Permalink)

sewage water loss Antioch, Ca Sewage loss cleanup. Contra Costa sewage cleanup, east bay sewage clean up water loss, mold damage.

At SERVPRO of Antioch our technicians specialize in all kinds of dirty jobs, in particular; sewage clean up. They are trained to know and understand the USA-EPA, OSHA and IICRC guidelines and standards when it comes to sewage clean ups. First and foremost, our concern is always safety. IICRC which stands for the Institute of Inspection, Cleaning and Restoration Certification is an International association leading training and education for the restoration industry. Sewage is classified as a category 3 black water loss in their S500 standards. Category 3 water losses are grossly contaminated by either sewage or mold which can contain pathogenic, toxigenic and or harmful agents. When it comes to sewage contamination the water has the potential for causing major illnesses when not addressed correctly. When it comes to sewage clean up all affected areas should be pre-treated with an EPA registered disinfectant to help minimize cross contamination. All bulk water should be extracted, and all porous and semi porous materials should be removed and disposed of. For instance, when dealing with sewage or unsanitary water that affects a Bathroom with tile flooring and a Hallway with carpet flooring on a slab foundation. The scope should entail all bulk water being extracted, wet carpet and padding will be removed and disposed of. Vanity will be detached and inspected for contamination. All drywall and insulation in the affected area will be cut out and disposed of at a minimum of 24” high. The remaining materials which is structural wood framing and concrete slab foundation will need to be heavily sanitized and dried by placement of dehumidification before the structure can be reconstructed. During the clean up process we also place air quality machines called Air Scrubbers which filtrates the bacteria in the air by using HEPA filtration down to .3 microns in size.

SERVPRO of Antioch takes pride in helping others with their restoration projects, particularly when it comes to restoring indoor environments by making them safe and like new again. Should you ever come into an unsanitary situation be sure to have the clean up performed by a skilled and certified company such as SERVPRO of Antioch. Call us for free inspections during business hours at 925-706-0106