Recent Posts

Commitment to clean

7/22/2020 (Permalink)

spraying commercial kitchen certified cleaning in a restaurant

Certified: SERVPRO Cleaned is a defensive viral pathogen cleaning program that brings a higher standard of clean to the shops, restaurants, and businesses in your community. When you see the Certified: SERVPRO Cleaned shield on the facility you are walking into, you’ll know they’re committed to a higher standard of clean. Going beyond standard janitorial cleaning, this program includes:

  • Cleaning processes and procedures that adhere to the standards set by the CDC and local authorities.
  • EPA-Approved Hospital-Grade Disinfectants that are National Sanitation Foundation certified for direct food contact surface use. Safe for you – not for viral pathogens.
  • Cleaning of all touchpoints and surrounding surfaces.
  • Disinfecting of non-porous surfaces.
  • More than 50 years of experience and expertise, making SERVPRO the #1 choice in cleanup and restoration.

So look for Certified: SERVPRO Cleaned shield in your community and walk in with confidence.

Have Questions? Call Today 925-706-0106

common causes of a commercial firee

7/22/2020 (Permalink)

restaurant fire front of restaurant that was involved in a fire


If you own a business or manage a building, fire protection should be among your primary concerns. There are many instances of commercial fires, so it is always best to be prepared with proper fire safety precautions. One of your best defenses against commercial fires is to understand and mitigate your risks.

Most Common Causes of Commercial Fires

Commercial fires are more common than you may think. It is always better to be prepared by knowing the common causes of most of these commercial fires. By knowing what may cause a commercial fire, your business can take proper precautions to prevent damage to your property.

Cooking Equipment

When you think of buildings with cooking equipment, restaurants probably come to mind first. However, any business that serves food is likely to have a kitchen area. Because of high cooking temperatures, flammable oils and grease, and the hectic nature of commercial kitchens, this is the single most common cause of commercial fires.

Cooking equipment is responsible for:

  • 65% of fires in healthcare facilities
  • 61% of fires in restaurants
  • 38% of fires in educational institutions
  • 29% of fires in office properties
  • 13% of fires in stores and mercantile properties

Heating Equipment

Depending on the climate, commercial buildings require heat to stay comfortable for several months of the year. As with other mechanical equipment, furnaces, boilers, and radiators are at risk of overheating. This, in turn, can lead to a fire.

Heating equipment is responsible for:

  • 14% of fires in industrial or manufacturing properties
  • 11% of fires in office properties
  • 9% of fires in restaurants
  • 5% of fires in healthcare facilities

Electrical & Lighting Equipment

All modern buildings feature electrical wiring behind the wall for light and power. Unfortunately, electricity carries inherent fire risk. Old or defective wiring, overloaded circuits, loose connections, faulty fuses, imbalanced electrical loads, and many other electrical or lighting problems can develop that lead to overheating or sparks that ignite a fire.

Electrical problems are responsible for:

  • 12% of fires in office properties
  • 10% of fires in stores and mercantile properties
  • 9% of fires in restaurants
  • 5% of fires in healthcare facilities

Smoking Materials

Lighted cigars, cigarettes, and other smoking materials can start fires if disposed of improperly. Fortunately, the rate of fires caused by smoking materials has decreased in recent years because of declining popularity and the introduction of “fire safe” cigarettes with reduced ignition strength. Still, smoking materials remain one of the top five most common causes of commercial fires.

Smoking materials are responsible for:

  • 9% of fires in office properties
  • 7% of fires in restaurants
  • 5% of fires in healthcare facilities


An intentional fire is one that occurs as the result of the deliberate misuse of a heat source. Arson fits into this category, though to be considered arson, the fire starter must have malicious, criminal intent.

Intentional fire-starting is responsible for:

  • 36% of fires in educational institutions
  • 10% of fires in office properties
  • 6% of fires in healthcare facilities
  • 4% of fires in restaurants

When the need arises be sure to contact SERVPRO of Antioch for any or all your fire restoration needs 925-706-0106

What should I be disinfecting in my home in the Bay Area

7/14/2020 (Permalink)

Spray Cleaning The effective use and application of disinfectant can help to slow the spread of bacteria and viruses within your home

In this time of Coronavirus and the need to keep ourselves as safe as possible and in addition to washing our hands, we need to be aware of the surfaces we are touching and understand that these surfaces can harbor bacteria and virus, especially when touched by a person that is Covid positive. 

We should be maintaining touch point surfaces daily, this means cleaning with an approved Disinfectant all the areas that we touch or others touch.  It is also important that the disinfectant stay on the surface for the recommended “dwell” time to make sure that that the bacteria or virus we are attacking dies. 

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.  These same surfaces are mentioned in the CDCs guidance for commercial spaces as well.   

Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens.  Cleaning is a necessary first step in disinfecting a surface.  Both cleaning and disinfecting must be a part of your scope of work and plan.  

Surfaces you should consider for Routine cleaning and/or disinfecting would include but are not limited to:

Tables and Chairs, Countertops, Cabinets and Pulls, Doorknobs, hard Surface Floors, mats, Food Contact Surfaces, Light Switches, Paper Towel Dispensers, Push Doors, Salt and pepper Shakers, Sink hardware, Soap Dispensers, Tabletops, Bath and Shower, Toilet Flush Handle, Handrails, Computer Equipment, Telephones, Racking, Fitness equipment and any other surface that can be touched by you or others to operate. 

 For more assistance in cleaning and sanitizing SERVPRO of Antioch is your local expert in Professional cleaning and Sanitizing for your home or business.  We work on properties to establish both pre-emptive cleaning and cleaning for confirmed Covid cases.  Call us at 925-706-0106

For more information on how to clean , the CDC guidelines, check out the CDC Cleaning – disinfection page

How long does it take for mold to grow in the bay area

7/14/2020 (Permalink)

Overflowing sink Whether it is an overflowing sink, washing machine or other appliance, always make sure the area is handled correctly to avoid mold growth

So you’ve had a little overflow at the house and you think you did a good job soaking up the water and cleaning up the spill.  A few days have gone by and now it is starting to smell musty and you are wondering what is happening.

It doesn’t take much water to make a pretty big issue.  That smell you are experiencing is the sign that things are happening on the microbiology scale.  Even though you may not see anything, mold is starting.  This can happen in as little as 72 hours after the water damage, or quicker if the water was hot. 

Mold only needs a few things in order for it to grow, humidity, Food (Wood like your framing or paper like your drywall) and warmth.  Mold likes to have environments similar to what is comfortable with us when it relates to warmth.  Our houses are mostly made of wood and paper materials, just what mold likes to eat.  So, now you add a little moisture and you have the ideal environment for mold to grow. 

What do you do now?  Well, if you truly had a small amount of water that you cleaned up quickly, you may be able to get away with cleaning the areas touched by water with a disinfectant and setting up a fan to dry them out.  This is only an option if the area was very small and there are no visible signs of mold growth. 

If the area is a little larger, has visible signs of mold, or has multiple layers of materials then you may have to get more invasive.  The only way to get rid of mold is to physically remove it.  Spraying and wiping it may make the visible part go away but all you really did was put all the mold spores in the air that you breathe.  The affected materials, drywall, baseboard, flooring needs to be physically removed to at least 12” beyond all visible signs of mold damage.  This is the only way to remove mold.  If you have more than a small area of mold (less than a square foot)  you really need to bring a professional in to help assess your needs to properly take care of the issue. 

BE AWARE, mold remediation is often an area that be taken advantage of by the restoration contractor.  Often times, the restoration contractor will use fear as a means of increasing the cost of the job.  They may also bid a really small number, far less than anyone else, and then when they open the wall, tell you that they found a much larger problem and the overall cost ends up higher than any other company you received an estimate from.  Always find a restoration contractor that you are comfortable with and you feel is being truthful with you. Avoid the really low estimates, if it seems too good to be true, it probably is.  Never let a remediation contractor also perform the testing, this is a direct conflict of interest and gives him the ability to make the job whatever he wants it to be.  Always use an independent Hygienist that works for you, science never lies. 

Mold Remediation should average about $185 per man hour of labor plus any equipment to control the environment and any testing that may be needed.  If you receive and estimate of $5000 for a job that will take about half a day, you know that estimate is high.  As well, a $1000 estimate for a job that will take three to five days may be too low and indicate an expensive “find” during the work.

At SERVPRO of Antioch we pride ourselves on giving honest information and honest bids.  We never inflate our estimates and the price we give you is what we strive to keep it at.   When we assess your situation, we walk you through what we see and what it means as well as what it will take to remediate.  You will be knowledgeable of your loss at the end of our assessment so you can make the decisions that are right for you.  We always use independent Hygienists that work for you, so you are assured that our work is done correctly. 

Mold is a household issue that must be disclosed at the time of sale in California.  It is important that you have a professional company remediate when it is more than a tiny amount, and that you have the paperwork showing that your indoor environment has been returned to its pre loss condition. 

Should you need help with your musty smell, call the experts at SERVPRO of Antioch at 925-706-0106

Get your business back up and running after a disaster strikes.

7/9/2020 (Permalink)

dance studio dance studio commercial building

Interruptions to business happen and when they do it often is extremely disruptive, frustrating and can cause a loss of income from down time and business interruptions.  When this business interruption results from a water loss, fire loss, mold or other emergency situation, the interruption can be catastrophic. 

The key to getting a business back to operation is immediate response, proper and efficient mitigation.  Minimal Demolition saves on the reconstruction needs and further disruption after we leave the site.  Minimal demolition requires immediate response.  The longer that materials are allowed to stay in water or with smoke the more damage that occurs to these materials and the increased need for demolition.  Calling and getting help immediately is crucial.

SERVPRO of Antioch is an experienced specialist in the mitigation and restoration of commercial properties of all shapes and sizes.  We have a long history of dealing with business interruptions and working expediently to get these businesses back up and operating quickly.

Water Extraction, Humidity Control, Emergency Power, Document Drying, Emergency Lighting, Electronics Cleaning, Textile Cleaning, Temporary Power, Temporary Fencing are among the services that SERVPRO of Antioch can handle to help get a business under control and secured. 

Being a Leader in the Commercial Restoration industry requires a lot more than simply drying a building.  It revolves around putting in place the right strategy for getting the business back up and running as quickly as possible.  The longer a business is offline due to an emergency the more customers they stand to lose to competitors.  These customers are almost impossible to get back once you lose them, time is of the essence when an event takes place. 

During these uncertain times getting your business back up and running is our #1 priority.

Call SERVPRO of Antioch 24/7 925-706-0106

We are an IICRC certified firm

7/6/2020 (Permalink)

Servpro of Antioch Fleet vehicle SERVPRO of Antioch

SERVPRO of Antioch is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us 24/7 925-706-0106

SERVPRO of Antioch is your Local Restoration Company. Why is that important?

7/6/2020 (Permalink)

Antioch museum water damage serving out Antioch community. Water damage at the historical museum

So, you have had a water damage, fire damage, you have found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have been born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company.  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and do not stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

Call us 24/7 925-706-0106

SERVPRO of Antioch services .. More then you would think

7/6/2020 (Permalink)

Servpro logo SERVPRO logo

SERVPRO of Antioch provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services including Pathogens 
  • Building/Reconstruction Services
  • Crime and Trauma Scene Cleanup

Commercial Services

There is never a convenient time for fire or Water damage to strike your Contra Costa County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

The DO's & Don't's when you have water damage

7/2/2020 (Permalink)

Servpro of Antioch SERVPRO of Antioch vehicle

Water Damage Do’s and Don’ts

Water damage can be caused by anything from a toilet overflow or to a pipe that’s busted in your wall, its important to know how to clean up the damage properly to reduce long term effects. Let the experts of SERVPRO of Antioch help you with the clean up.


Call a professional- This is especially important when it comes to larger losses or floods since they can cause more serious damages such as mold.

Dry standing water- Whenever possible, dry as much standing water as you can with or vacuums. You can also use box fans to assist with dry.

Remove saturated items – You should remove saturated rugs especially if on a hardwood to an area that can dry out thoroughly.

Call your home owners insurance company – Its incredibly important to place a call to the home owner’s insurance claims department and start the process of the claim. Its good to know what is covered under your policy.


Don’t operate electronics – Avoid operating TV’s, vacuums or any other appliances when standing on wet flooring especially concrete. This could result in serious injury.

Don’t use heat to dry – In closed environments you shouldn’t use heat to dry because it can increase the growth of mildew.

Don’t leave wet contents – Whenever possible separate wet clothing and lay them out to dry. If boxes of items get wet, try to remove loose articles from box and allow to dry.

Don’t wait – Don’t wait, call SERVPRO of Antioch right away when you have water damage so we can guide you in the right direction.

If you ever have any questions please call us 24/7 925-706-0106 we are always here to help

Soot and smoke damage

7/2/2020 (Permalink)

smoke damage soot and smoke damage in a closet of a home

Smoke and Soot Mitigation

When fire arises, the aftermath can be very invasive, smoke and soot can penetrate various cavities within your home. Smoke and soot can cause hidden damage and odor. Our fire damage restoration expertise and experience allow us to accurately assess the extent of the damage to develop a comprehensive plan.

Smoke and Soot Facts:

*Hot smoke migrates to cooler areas and upper levels of a structure

*Smoke flows around plumbing systems, seeping through holes to go from floor to floor

*The type of fire greatly affects the restoration process

Different Types of Smoke:

There are different types of smoke, as a result there are also different types of soot residue. Before restoration can begin testing of the soot will be performed to determine which method would be utilized during the cleaning process. Here is some additional information:

Wet Smoke - Plastics and rubbers

  • Low heat, smoldering, pungent odor, sticky, smeary with smoke webs that can be difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises and so does the smoke

Protein Fire Residue

  • Virtually invisible, discolors paint and varnishes, extreme pungent odor, and is usually a result of cooking

Since each fire damage situation is a little different, each one requires a unique solution to restore your property. At SERVPRO of Antioch we are equipped with the equipment, expertise, and experience to help get you back to pre- existing conditions. We will also provide empathy to you and your family during this invasive experience. Any questions do not hesitate to call us at 925-706-0106.