What should you do after a Storm hits your home?

9/7/2022 (Permalink)

Large amounts of water from huge rain storm.

How to handle things after a  Storm Hits

Fall is right around the corner believe it or not.  Fall and winter  often bring some severe wet weather and flash flooding mixed in with the cold. Winter storms can sometimes prove the most severe. Its very seldom that we get through the season without at least ONE major rainstorm. After the storm its important to know what to do as well as what not to do. We’ve put together some useful tips that can be used in the event of a storm.

Photograph the Damage.

You can never take too many pictures. Your insurance company will appreciate it and make the claim go much easier if you have good photos.

Contact your Insurance Carrier.

As soon as you have gathered all preliminary information, you should contact your homeowner’s provider. If your vehicle should sustain damage, then you would also contact your auto carrier as well.

Safety First.

Be aware of fallen power lines and be careful not to come in contact with electrically charged water.

Inspect Plumbing.

Turn of your water at the main if necessary and contact a trusted plumber should plumbing be compromised.

Inspect your Roof.

Heavy rains and winds may have dislodged some of your roofing. If roofing damage is discovered call a roofing contractor for repair or even temporary tarping to avoid further damage.

Contact SERVPRO of Antioch.

If the storm has resulted in flooding or even minor water damage call SERVPRO of Antioch immediately to start the water remediation process. Secondary damage can occur within 48 hours. Always work with trustworthy service providers, unfortunately there are some companies that attempt to take advantage of storm events. Always obtain a written contract that outlines services provided and associated costs.

What to do if you have soot or smoke damage in your Antioch, Ca home.

9/2/2022 (Permalink)

bathroom ceiling soot, smoke damage. Antioch,Ca Contra Costa County

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Antioch will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Antioch, East Bay, Contra Costa County

Call Us 24/7 at  – 925-706-0106

A few helpful tips after you have a house fire, Antioch, Ca Contra Costa County

9/2/2022 (Permalink)

House fire in Antioch, Ca Contra Costa County

A house fire can be very scary and traumatizing to most people. A mixture of emotions wondering what to do next and how to get it done. First thing to do is to take a deep breath and know that there are services to help tackle the recovery process of your home and belongings. We have put together a list of some simple steps to do and be aware of after a fire.

1. Review with authorities such as police and fire departments as to when it’s safe to enter the home after the fire. The fire should be completely extinguished, and precautionary measures taken to make sure the structure is deemed “safe” to enter.
2. Know who to contact. First call your homeowners insurance carrier and advise them of the situation. A claim number will be provided to you along with contact information to a claim representative to assist you. Next contact a cleanup company such as SERVPRO of Antioch. We can efficiently and professionally assist you with the process from the cleaning to the reconstruction.
3. Make sure your property is secure. On most occasions the fire department will contract with a company to board up any broken windows or unlockable doors. When a property is not secure its possible it could be robbed for remaining property or another individual becoming injured on the property.
4. Begin the cleanup process. Interior and exterior damage will most likely occur and need to be addressed. You should always hire a professional company like SERVPRO of Antioch to do a thorough cleaning of the structure and personal property of all soot, smoke, and odor.                                   
5. SERVPRO of Antioch  can be reached at 925-706-0106 24/7

With these few steps facing a house fire might be a little more manageable.

Choosing a Professional mitigation company in the Antioch, Ca , Contra Costa County

9/2/2022 (Permalink)

SERVPRO of Antioch Ca, Contra Costa County Serving our Community in our vehicle

Just imagine, you come home from vacation to find your home flooded by water throughout your home. The first thing you think is who can help in this type of situation? Most people think that they should call a contractor since they build houses, but there’s a difference between a general contractor and a restoration contractor. As a professional water restoration company, we try to restore, rather than replace. Most contractors job is to replace everything that is affected, such as flooring, drywall, cabinets and even furniture. SERVPRO of Antioch technicians are certified and qualified in drying and cleaning water damage to IICRC industry standards. The average dry time is 3-5 days and only remove materials that can’t be dried by our protocol. Restoring your home is more cost efficient than replacing materials in your home. We work with all home insurance carriers and are here to help 24/7 for your emergency losses. Call us at 925-706-0106

September is National preparedness month

9/2/2022 (Permalink)

Prepare for a disaster, have the correct items on hand and ready to go.

September Is National Preparedness Month

Local SERVPRO disaster mitigation specialist says the COVID-19 pandemic is a tough reminder that “Disasters Don’t Wait. Make Your Plan Today.”

Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month to promote the importance of family and community disaster planning. This year’s theme, “Disasters Don’t Wait. Make Your Plan Today,” resonates strongly as local communities and communities around the world battle the ongoing COVID-19 pandemic. For disaster mitigation specialists like Michael Borders of SERVPRO^® of Antioch, the scope and impact of the COVID-19 pandemic on all aspects of everyday life, health, and well-being have magnified the importance of SERVPRO’s ongoing message to the communities it serves: When disaster strikes, preparedness is the best defense.

“Before COVID-19 exploded into a global crisis, ‘disaster preparedness’ for the everyday home or business owner was largely dictated by the hazards unique to their location or their business,” said Borders. “For some, that meant preparing for hurricanes and water damage, for others, tornadoes, flooding, wind damage, or even wildfires. But COVID-19 taught us that everyone – individuals and business owners alike – needs to be prepared for a national emergency that may disrupt food and medical supplies, transportation systems, schools, businesses, and every single aspect of everyday life that we take for granted. We’ve learned that no matter where you live or work, in addition to your ‘disaster’ preparations, making certain that you have a stock of some basic items on hand can make a huge difference if a national or global event suddenly disrupts – or even stops – everyday life.”

Borders emphasizes that everyone still needs to have a disaster preparedness plan in place. FEMA provides easy-to-use disaster planning guidelines at https://www.ready.gov, and home and business owners both can take advantage of free tools like the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. The app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Local business owners can take an additional preparedness step by designating SERVPRO of Antioch as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile^® (ERP) to be stored in the READY app.

But, Borders says, COVID-19 has taught us we need to rethink and add to our disaster-preparedness toolkits. “We are all still struggling with a ‘disaster’ that has disrupted not only our lives and our jobs, but our entire community, our society, and the supply chain that we depend on.” While in retrospect, the shortages of some of these items have become the stuff of urban legend, Borders says it’s a good idea to stockpile a supply of items for which there are no easy substitutes. “Toilet paper; yeast and flour for breadmaking; detergents; canned foods, fruits, and vegetables; pet foods and cat litter; fresh dairy items; diapers; and a host of other items were in short supply for weeks at the beginning of the crisis,” said Borders. “Think back on those weeks and keep a supply of the things that you just don’t want to do without – along with some shelf-stable dairy items, dried beans, and frozen meals. Use them before they expire but be sure to replace them.”

The disaster remediation specialists at SERVPRO of Antioch extend their sincere sympathy to those who have lost loved ones or have been otherwise affected by the COVID-19 pandemic. For Antioch-area commercial and residential customers, SERVPRO of Antioch continues to specialize in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened.” For more information on SERVPRO of Antioch, please contact Michael Borders at (925) 706-0106 or Mike@SERVPROofantioch.com. For more information on SERVPRO^® and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com.

About SERVPRO

Founded in 1967, the SERVPRO franchise system is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,800 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Fire storms from miles away can still affect your home, Antioch, Contra Costa County

9/2/2022 (Permalink)

Antioch, Ca home Solar panels

Wildfires from Neighboring cities had a huge impact on my home.

ASH had covered my Solar Panels and my True Up was going through the roof. Every month I watch my PG&E bill and particularly my True Up as I have solar on my house. Usually, my PGE Bill is a few dollars or a negative amount but last month, it was $206. When I looked at my True Up it was over $400 a month for the last two months, it more than doubled over the past 3 months. The True Up is something that a lot of people don't watch. This is the amount of electricity you Use each month. In theory, you use less in the winter and more in the summer. This gets averaged out and at the end of your True Up year, you have a negative amount, or an amount owed. I usually trend to have a True Up of about $1000 on top of my Solar cost and Monthly PGE cost. But this past month I saw that my True UP was almost $1900 year to date. More than DOUBLED my average. I started looking into why my costs were going up so fast, and yes, it is hotter, and our air conditioning is running more, BUT I found out that the ASH from the wildfires has not only coated everything in my world but had covered my solar panels and was reducing the amount they were producing. I was virtually paying for solar yet not producing any power and using PGE for my electricity. I contacted my Solar company and they said to get the production back up I needed to simply rinse them with water to get the ash off. They stated the panels are designed to clean simply with water. They said DO NOT scrub them, use soap and water, or pressure wash, just simply rinse them off. This made a huge impact, and my production is back up to where it should be. As I look around my neighborhood, I see most of the panels are white, and covered with ash. Are yours this way and are you being impacted by this? Are you losing the advantage of your solar panels? Hopefully you will see this and learn what I learned. Hopefully this will help to stop the bleeding as we are paying for solar, and we are paying more for PGE that we are losing in our production. Have you looked at your PGE bill and your NEM charges? Did you know you can call your Solar company and ask for a production report to see how much you may be losing? The fix is simple and necessary, simply rinse your panels to clean them. The rain will fix this also, but in the meanwhile we are paying for it in increased PGE costs. Hope this post finds you well and feel free to share your experiences.

Call SERVPRO of Antioch for your next Sewage loss. Contra Costa County

9/2/2022 (Permalink)

sewage line fail, Antioch, Ca home. Contra Costa County

At SERVPRO of Antioch our technicians specialize in all kinds of dirty jobs, in particular; sewage clean up. They are trained to know and understand the USA-EPA, OSHA and IICRC guidelines and standards when it comes to sewage clean ups. First and foremost, our concern is always safety. IICRC which stands for the Institute of Inspection, Cleaning and Restoration Certification is an international association leading training and education for the restoration industry. Sewage is classified as a category 3 black water loss in their S500 standards. Category 3 water losses are grossly contaminated by either sewage or mold which can contain pathogenic, toxigenic and or harmful agents. When it comes to sewage contamination the water has to be addressed correctly, this is why a certified professional is necessary and recommended.

 When it comes to sewage clean up all affected areas should be pre-treated with an EPA registered disinfectant to help minimize cross contamination. All bulk water should be extracted, and all porous and semi porous materials should be removed and disposed of. For instance, when dealing with sewage or unsanitary water that affects a Bathroom with tile flooring and a Hallway with carpet flooring on a slab foundation. The scope should entail all bulk water being extracted, wet carpet and padding will be removed and disposed of. Vanity will be detached and inspected for contamination. All drywall and insulation in the affected area will be cut out and disposed of at a minimum of 24” high. The remaining materials which is structural wood framing and concrete slab foundation will need to be heavily sanitized and dried by placement of dehumidification before the structure can be reconstructed. During the cleanup process we also place air quality machines called Air Scrubbers which filtrates the bacteria in the air by using HEPA filtration down to .3 microns in size.

SERVPRO of Antioch takes pride in helping others with their restoration projects, particularly when it comes to restoring indoor environments by making them safe and like new again. Should you ever come into an unsanitary situation be sure to have the cleanup performed by a skilled and certified company such as SERVPRO of Antioch.

Call us 24/7 at 925-706-0106

10 Reasons to use SERVPRO of Antioch for any water, fire or Mold Damage

9/2/2022 (Permalink)

SERVPRO of Antioch van

10 Reasons To Use SERVPRO of Antioch

People and businesses rely on SERVPRO Antioch  to restore damaged property for many reasons. Here are just 10.

1. We Get It
   SERVPRO of Antioch understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.
   
   2. SERVPRO of Antioch Is Qualified
   Our repair and restoration team members have the best training in the industry. SERVPRO of Antioch has outstanding reviews on yelp.                                                                                                                                                                                                3. We Respond To You Immediately
   You can reach us 24/7. When a disaster strikes, we respond as quickly as possible. SERVPRO of Antioch can be there at a moments notice ready to help in any situation.                       
   
   4. You’re Part Of Our Team
   SERVPRO of Antioch will work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.
   
   5. SERVPRO of Antioch uses The Latest Technology
   The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Antioch to restore your property to preloss condition quickly, reliably, and more effectively.
   
   6. We Practice The Golden Rule Of Restoration
   Restoring property is less expensive than replacing property. SERVPRO of Antioch professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.
   
   7. For Claim And Other Purposes, Your Loss Is Itemized
   SERVPRO of Antioch can give you an itemized loss inventory. report and pictures of important
   
   8. We’ll Help You Prevent Losses, Not Just Deal With Them
   Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 
   
   9. We Handle Any Loss From A Natural Disaster—Big Or Small
   Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.
   
   10. We’re Approved, Certified, And Experienced
   We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 
   
   Antioch, CA , Help Is Here 
   The team at SERVPRO of  Antioch has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

Call SERVPRO of Antioch 24/7 at 925-706-0106

Don't let your Antioch business stop due to a water catastrophe

9/1/2022 (Permalink)

Water loss at a Dance studio

Interruptions to business happen and when they do it often is extremely disruptive, frustrating and can cause a loss of income from down time and business interruptions.  When this business interruption results from a water loss, fire loss, mold or other emergency, the interruption can be catastrophic. 

The key to getting a business back to operation is immediate response, proper and efficient mitigation.  Minimal Demolition saves on the reconstruction needs and further disruption after we leave the site.  Minimal demolition requires immediate response.  The longer that materials are allowed to stay in water or with smoke the more damage that occurs to these materials and the increased need for demolition.  Calling and getting help immediately is crucial.

SERVPRO of Antioch is an experienced specialist in the mitigation and restoration of commercial properties of all shapes and sizes.  We have a long history of dealing with business interruptions and working expediently to get these businesses back up and operating quickly.

Water Extraction, Humidity Control, Emergency Power, Document Drying, Emergency Lighting, Electronics Cleaning, Textile Cleaning, Temporary Power, Temporary Fencing are among the services that SERVPRO of Antioch can handle to help get a business under control and secured. 

Being a Leader in the Commercial Restoration industry requires a lot more than simply drying a building.  It revolves around putting in place the right strategy for getting the business back up and running as quickly as possible.  The longer a business is offline due to an emergency the more customers they stand to lose to competitors.  These customers are almost impossible to get back once you lose them, time is of the essence when an event takes place. 

During these uncertain times getting your business back up and running is our #1 priority.

Call SERVPRO of Antioch 24/7 925-706-0106

Common Causes of commercial fires

9/1/2022 (Permalink)

Local Antioch, Ca business needed fire cleaning

COMMON CAUSES OF COMMERCIAL FIRES

If you own a business or manage a building, fire protection should be among your primary concerns. There are many instances of commercial fires, so it is always best to be prepared with proper fire safety precautions. One of your best defenses against commercial fires is to understand and mitigate your risks.

Most Common Causes of Commercial Fires

Commercial fires are more common than you may think. It is always better to be prepared by knowing the common causes of most of these commercial fires. By knowing what may cause a commercial fire, your business can take proper precautions to prevent damage to your property.

Cooking Equipment

When you think of buildings with cooking equipment, restaurants probably come to mind first. However, any business that serves food is likely to have a kitchen area. Because of high cooking temperatures, flammable oils and grease, and the hectic nature of commercial kitchens, this is the single most common cause of commercial fires.

Cooking equipment is responsible for:

• 65% of fires in healthcare facilities
• 61% of fires in restaurants
• 38% of fires in educational institutions
• 29% of fires in office properties
• 13% of fires in stores and mercantile properties

Heating Equipment

Depending on the climate, commercial buildings require heat to stay comfortable for several months of the year. As with other mechanical equipment, furnaces, boilers, and radiators are at risk of overheating. This, in turn, can lead to a fire.

Heating equipment is responsible for:

• 14% of fires in industrial or manufacturing properties
• 11% of fires in office properties
• 9% of fires in restaurants
• 5% of fires in healthcare facilities

Electrical & Lighting Equipment

All modern buildings feature electrical wiring behind the wall for light and power. Unfortunately, electricity carries inherent fire risk. Old or defective wiring, overloaded circuits, loose connections, faulty fuses, imbalanced electrical loads, and many other electrical or lighting problems can develop that lead to overheating or sparks that ignite a fire.

Electrical problems are responsible for:

• 12% of fires in office properties
• 10% of fires in stores and mercantile properties
• 9% of fires in restaurants
• 5% of fires in healthcare facilities

Smoking Materials

Lighted cigars, cigarettes, and other smoking materials can start fires if disposed of improperly. Fortunately, the rate of fires caused by smoking materials has decreased in recent years because of declining popularity and the introduction of “fire safe” cigarettes with reduced ignition strength. Still, smoking materials remain one of the top five most common causes of commercial fires.

Smoking materials are responsible for:

• 9% of fires in office properties
• 7% of fires in restaurants
• 5% of fires in healthcare facilities

Intentional

An intentional fire is one that occurs as the result of the deliberate misuse of a heat source. Arson fits into this category, though to be considered arson, the fire starter must have malicious, criminal intent.

Intentional fire-starting is responsible for:

• 36% of fires in educational institutions
• 10% of fires in office properties
• 6% of fires in healthcare facilities
• 4% of fires in restaurants

When the need arises in the Antioch, contra costa  area be sure to contact SERVPRO of Antioch for any or all your fire restoration needs 925-706-0106

Top 5 Reasons you might have a commercial water loss

9/1/2022 (Permalink)

Local wild life center had a large water loss, SERVPRO of Antioch was there to help

Extreme weather. As many may know flooding can happen very quickly. What starts out as a small storm can suddenly turn into something larger and cause a lot more damage than anyone expected. If your commercial property is not in pristine condition, there is a chance that water damage will occur. For example, a small leak on the roof can turn into a large downpour of water that floods an entire section of the property. Also, if you have Windows or doors that are easily compromised, water can wipe out your entire office. 

Damaged appliances. Pretty much every office building has a kitchen or break room. And typically, these rooms have a refrigerator, a sink disposer or possibly a dishwasher. When these appliances fail, they can leak a significant amount of water, flooding the entire room or more.

Backed up sewer lines. Bathrooms are another source of possible problems. It is not uncommon for the sewer lines to get backed up, releasing contaminated water into the building. This type of water damage is extremely dangerous because the water is filled with hazardous waste and other contaminants. Bathroom toilet supply lines are also notorious culprits of water damage.

Malfunctioning sprinklers. By law, all commercial properties must be equipped with an overhead sprinkler system. This system works in conjunction with the fire alarm and is typically activated when the fire alarm goes off. This can cause water damage in two ways. First, any time there is a fire and the sprinklers activate, there will be water damage. And second, the sprinkler system can malfunction and activate on its own. When this happens, significant water damage can occur because the sprinkler system covers the entire building.

Broken pipes. Broken or cracked pipes are very common in commercial buildings, especially as they age. When these pipes burst open, water rushes out of them, spraying throughout the building. This can cause damage to the ceiling, walls, and flooring, not to mention any furniture or electronics that get in the water’s way.

Obviously, you want to keep an eye on the list above. Ongoing maintenance to your commercial property is key to not having water related issues. But if water damage does happen anywhere on your property, you need to take immediate action. After calling your insurance provider, you need to contact a reliable water damage restoration company, like SERVPRO of Antioch. And once we are on the job, we get right to work by doing the following:

First, we will thoroughly inspect the property. We will find out what caused the damage and make sure that the water has stopped flowing. We will also determine if the water is contaminated or not. During this stage we remove all furniture that has been affected, while trying to salvage as much as possible.

Next, we begin the water extraction process. 

Once all the water is removed, we start the drying process. If everything is not dried properly, problems occur that result in longer recovery and escalating restoration costs. We set up and monitor the drying process through every phase to ensure that proper drying occurs. We will document moisture levels, provide moisture maps, and photograph drying for the insurance provider.

When the property has been thoroughly dried, we start the sanitation process. We must make sure everything is cleaned and sanitized because of the mold and other contaminants that form due to standing water.

Water damage is not something that you want to happen on your commercial property. But when it does, you want to hire the right company to clean up the damage and get your business back to normal as quickly as possible. Call us today to put a disaster response plan in place.

SERVPRO of Antioch ready to help 24/7 925-706-0106

Helping all of Contra Costa County, East bay, Antioch and surrounding cities

Antioch commercial business fights against mold.

9/1/2022 (Permalink)

Local Antioch, Ca business needing mold remediation.

Commercial Mold Remediation Presents Unique Challenges

SERVPRO of Antioch helping local commercial buildings when mold happens.

Molds can be found almost anywhere; they can grow on virtually any organic substance if moisture and oxygen are present. After a water source is introduced due to water leaks, bursts pipe or water from a fire.

There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. As in this case when the builder unknowingly put a few holes in the pipes during construction. 

 Commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 72 hours. Since mold can produce health effects, you should call SERVPRO of Antioch at any time 24/7  to inspect your building if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation quickly, which will keep your business running and loss of revenue to a minimum. 

Mold can spread quickly through a property if left untreated. SERVPRO of Antioch can respond quickly, working to first contain and isolate the infestation to help prevent its spread to other parts of the building. Which is essential when you need to keep business going. 

Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to pre loss condition. Having the peace of mind that SERVPRO of Antioch is a trusted local mold remediation company.

Call for 24/7 emergency service 

SERVPRO of Antioch 925-706-0106

What to do if you have smoke damage in your Antioch, Ca home.

9/1/2022 (Permalink)

Heavy fire and soot damage in an Antioch, Ca home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Antioch will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 925-706-0106

We work with all major insurance carriers. 

Why SERVPRO of Antioch should be your restoration company, fight water damage, mold damage and more.

9/1/2022 (Permalink)

SERVPRO of Antioch vehicle ready for your emergency, Antioch Ca East bay Contra costa county

SERVPRO of Antioch is your local Restoration Company, and here is the Why

So, you've had a water damage, fire damage, you've found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have are born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company.  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and don't stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

 Contact us 24/7 925-706-0106

SERVPRO of Antioch more then just a water damage restoration.

9/1/2022 (Permalink)

SERVPRO of Antioch Logo

SERVPRO of Antioch provides 24-hour emergency service to the Antioch, Ca, East bay, dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services including Pathogens 
• Building/Reconstruction Services
• Crime and Trauma Scene Cleanup

Commercial Services

There is never a convenient time for fire or Water damage to strike your Contra Costa County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

http://www.SERVPROantioch.com/

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Is your Restoration Company a Licensed Moving Company

7/21/2022 (Permalink)

SERVPRO Antioch is a licensed Moving Company in the State of California

Did you know that anyone that takes and moves your household possessions offsite must be registered with the State of California as a Certified Moving Company? This INCLUDES restoration companies that do Pack Out/ Pack Back and Storage Services. 

 SERVPRO of Antioch is a Licensed Moving Company under the State of California Household Movers Guidelines. MTR0192418.  This was an extensive year long venture to get this license and tag.  When you need to have your belongings moved offsite due to a catastrophe be sure to use a Licensed Moving Company like SERVPRO of Antioch.  MOST Restoration Companies DO NOT meet this requirement. 

Call SERVPRO Antioch for your Pack Out/ Pack Back and Storage needs at 925-706-0106

 Below is the excerpt from the Bureau of Household Goods and Services regarding the Restoration Industry:

 SACRAMENTO—If you’re working with a damage restoration company, the chances are you’ve already been the victim of a catastrophe. But if a damage restoration company moves and stores your goods while restoration work is performed, they are obligated to follow the same laws and regulations that govern household moving companies, protecting you from predatory “bandit” companies that extort money from customers while holding goods hostage.

Damage restoration companies that move and store their clients’ goods while a restoration project is underway are required to be licensed by the Department of Consumer Affairs’ Bureau of Household Goods and Services (BHGS).

Existing state law provides for the regulation of any household mover or damage restoration company owning or operating motor vehicles in the transportation of property for hire upon the public highways. BHGS became the new licensing and regulatory home for household movers and damage restoration companies on July 1, 2018, when the Household Movers Act, passed by the Legislature and signed by Governor Jerry Brown, went into effect. The Act requires the use of resources to combat unlicensed activity in the moving and storage industry.

“BHGS warns consumers to hire only licensed household moving companies and damage restoration companies to avoid becoming victims of predatory companies,” said Consumers Advised To Check License On Damage Restoration Companies, Interstate Movers 2-2-2

Nicholas Oliver, chief of BHGS. “These unlicensed companies can extort money from customers, use bait-and-switch tactics, hold possessions hostage, steal some or all of the items or not insure damaged or destroyed items. We take a hard stance against this illegal activity, and we hope to send a message to bad operators that holding consumer goods hostage for more money will not be tolerated.”

As the new regulator for the industry, BHGS will aggressively seek enforcement actions against unlicensed companies. Investigators plan to use sting operations and work with local law enforcement to identify unlawfully operating businesses which can be cited and fined up to $5,000 for each violation. BHGS will also refer violations of the Act to local district or city attorneys for possible prosecution.

Consumers moving within California can check a moving or damage restoration company’s license and find important information on the BHGS website at https://bhgs.dca.ca.gov/consumers/movers.shtml.

Back yard Barbecue safety, contra cost county, Antioch bbq safety

6/22/2022 (Permalink)

back yard bbq, grilling food, Antioch, contra costa county

it is fun also make it safe, 

Hello Contra Costa residents, 

Safety Tips

• Position the grill well away from siding, deck railings and out from under eaves and branches.  
• Place the grill a safe distance from lawn games, play areas and foot traffic.  
• Keep children and pets away from the grill area: declare a three-foot "safe zone" around the grill.  
• Use long-handled grilling tools to have plenty of clearance from heat and flames.  
• Periodically remove grease or fat buildup in trays below grill so it cannot be ignited by a hot grill.

Charcoal Grills

• Use the proper starter fluid and store it out of reach of children, and away from heat sources.  
• Never add charcoal starter fluid when coals or kindling have already been ignited.
• Never use any flammable or combustible liquid other than charcoal starter fluid.

Propane Grills

• Check the propane cylinder hose for leaks before using it for the first time each year. A light soap and water solution applied to the hose will quickly reveal escaping propane by releasing bubbles.
• If you determined your grill has a gas leak by smell or the soapy bubble test and there is no flame:
  • Turn off the propane tank and grill.
  • If the leak stops, get the grill serviced by a professional before using it again.
  • If the leak does not stop, call the fire department.
• If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not attempt to move the grill.
• All propane cylinders manufactured after April 2002 must have overfill protection devices (OPD). OPDs shut off the flow of propane before capacity is reached, limiting the potential for release of propane gas if the cylinder heats up. OPDs are easily identified by their triangular-shaped hand wheel.
• Use only equipment bearing the mark of an independent testing laboratory. Follow the manufacturers’ instructions on how to set up the grill and maintain it.
• Never store propane cylinders in buildings or garages. If you store a gas grill inside during the winter, disconnect the cylinder and leave it outside.

Remember

Propane and charcoal BBQ grills must only be used outdoors. If used indoors, or in any enclosed spaces, such as tents, they pose both a fire hazard and the risk of exposing occupants to toxic gases and potential asphyxiation.

Antioch Residents Protect your home from above ground pool flooding.

6/22/2022 (Permalink)

above ground pool, Contra Costa County Antioch

An overflowing pool is normally not a good sign. The main cause of overflowing pools is usually a large rainstorm. What happens if above ground pool overflows usually depends on the landscaping you have surrounding your pool. Ideally, if you have a proper drainage system, the excess rainwater will only mess with your pool water chemistry. But large quantities of precipitation combined with an overflowing pool and poor drainage can cause problems such as flooding, structural damage to the surrounding buildings as well as out of balance swimming pool water chemistry. No fun. This article will go over some steps to prevent a heavy-duty rainstorm from causing a massive headache.

Proper Drainage

Ideally, drainage was something that was considered before the swimming pool was ever installed. The potential energy of such a large quantity of water could be devastating if it were all to be unleashed at one time. But even small amounts of water leakage could cause problems for your house, yard, and other structural elements. Making sure your yard is landscaped properly to allow for easy drainage is paramount for flood prevention. Water should run away from your house and other structures. It’s also important to make sure your deck or house or shed rooftop doesn’t empty into your swimming pool when it rains. Not only will this prevent overflowing, but it’ll make it much easier to keep your water properly balanced.

Overflow Prevention

If you know your area is going to get hit with large amounts of rain you can take the preemptive step of lowering your water level by a few inches. This will prevent pool overflow and allow your yard to deal with the rainfall without the added pressure of your pool emptying out onto it as well. A little prevention can save you a lot of trouble. Keeping an eye on the weather report is an easy alternative to backyard flooding.

The Problem with Rainwater

Even if your pool doesn’t overflow, a large amount of rainwater can seriously mess with your water chemistry. Rainwater is typically acidic and can cause the pH levels of your swimming pool to begin to drop. This can cause a chain reaction of events which can make pool maintenance a huge nightmare. Low pH not only makes the water cloudy and uncomfortable for swimmers, it causes chlorine to break down which allows algae and bacteria to grow. Over the long term, low pH can cause pool components to rust, grout, and concrete to etch and cause the liner to weaken and deteriorate. That’s why it’s important to rebalance your water chemistry as soon as possible after a large rainfall. The longer you wait to do this, the harder it will be to get things balanced and the more likely your pool will sustain damage.

SERVPRO of Antioch tips for keep your furry loved ones safe during a storm

6/22/2022 (Permalink)

Scared cat, during a storm

SERVPRO of Antioch understands that when a family owns a pet, they become a part of your family. During the winter months East contra Costa area is no stranger to storms. Often these storms bring in several problems including one of the largest being safety compromising. SERVPRO has developed a couple of tips for you and your family to make sure your pets stay safe during both storm situations and everyday emergencies. 

1) Start Getting Ready NOW

-Make sure that all cats and dogs are wearing collars and identification tags that are up to date. This will increase your chances of being reunited with your pet if separated.

-Put together your disaster kit for yourself and your pets. This includes food, water, and necessities.

-Find a safe place to stay ahead of time. Never assume it will be allowed to bring your pet to an emergency shelter. So, before a disaster hits, make sure that you are given the authorization by your local office of emergency management to make sure it is alright to evacuate with your pets. 

-Contact hotels outside of your immediate area and find out if they accept pets. Ask about restrictions to pets including number allowed, size, and species.

2)If You Evacuate, Take Your Pet

-If it isn't safe for you, chances are, it isn't safe for your pet either. You have no way of knowing how long you will be kept out of your home after the evacuation and you may not be able-or allowed- to go back for your pets.

3)After The Disaster 

-Make sure to assess the damage and hazards before letting your pets roam through your home. There may be wild animals who may have sought refuge in or near your home during a storm or emergency.

4) Be Ready For Everyday Emergencies

-Find a trusted neighbor, friend, or family member and give them a spare key to your home to care for your pets if you are not able. 

-Make sure the caretaker understands the specific needs of your pets.

If you follow these steps your pet will be safe during whatever emergencies come your way.

And trust SERVPRO of Antioch  for all of your storm damage needs. We make the damage "Like it never even happened."

Call us 24/7 for all your disaster needs (925-706-0106

Feel secure with SERVPRO of Antioch helping with all cleaning services, in and around the California Bay area.

4/5/2022 (Permalink)

Commercial cleaning of a local Bay area restaurant. Bay Area Restaurant cleaning. Antioch, Pittsburg , Concord cleaning.

Expert Level Cleaning Services 

SERVPRO of Antioch professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning, and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Please call our office anytime 24/7  to get more information from office. 925-706-0106

Preventing Damage during high wind storms, Antioch, Contra Costa County

11/1/2021 (Permalink)

Tree damaged a roof, Antioch storm damage. Rain and wind damage. Water damage. Contra Costa County water damage.

SERVPRO of Antioch wants to remind everyone in the Contra Costa county and surrounding areas of the possibility for high winds to be entering this area any time of year. With this wind, comes the possibility for damage which could jeopardize your safety and could leave to an insurmountable about of repairs and restoration. Our community has seen its fair share of weather-related damages and it never hurts to be prepared for even the worst conditions. Prevention is easy with the following three simple steps:

1) Keep outdoor items from becoming harmful weapons!

High winds may come with other hazards such as hail, heavy rain, and flooding. These hazards can make something as simple as a trashcan or a child’s toy to becoming a safety hazard! When you receive a warning for wind and storms, make sure to bring anything that could be a danger in these conditions inside to avoid damage. This will prevent broken windows, damaged siding, and decrease the chance for personal injury. Outdoor buildings, such as storage sheds, should also be anchored properly to avoid damage.

2) Reinforce susceptible areas.

Garage doors are particularly susceptible to wind damage. High winds can damage or create a high-pressure situation which can damage your roof as well. Reinforce the door by using braces across the back and tracks. Modifications to any door should be done by an installer to avoid damage.

3) Pay attention to your trees and landscaping.

In this area, trees are a particularly dangerous combination with high winds and heavy storms. Trees can cause debris that may damage your home in a windstorm. Taking care to make sure your landscaping is done properly and safely is one of the highest ways to avoid these types of damages. Be aware of weak, or dying, trees to have them removed or reinforced before a storm.

If winds damage does occur, remember to trust your local professionals. SERVPRO of Antioch will work hard for you to bring your home  back to the preloss condition the right way!

Call us today for more information 27/7

925-706-0106

What to do after you have a water loss in your Antioch home

10/21/2021 (Permalink)

Bathroom water damage, drying equipment used to mitigate water damage. Antioch, CA contra Costa County East bay

No one ever wants to find water damage in their home, but reality is that most homeowners will have to deal with it at some point. How the issue is handled is extremely important. Water damage can be caused by a broken pipe in the wall or toilet overflow or even a major storm.

Whatever the situation a fast response time is always key to handling your water damage and minimizing the chance of mold growth. There are a few steps that should take place when water damage is discovered.

Determine source and stop

When water damage is caused by a broken pipe or supply line in the home, you should turn off the water to the home. You may be able to shut it off at the main if not you may have to contact a plumber for assistance. In some cases, like when dealing with storm intrusion there is no main to turn off and really no way to stop the water from affecting the home.

Perform Water Mitigation

To perform water mitigation, which is the process of drying out the property the source of water should be off. Professional remediation services are available to help you dry out the property faster than a homeowner could do on their own. The dry out process includes extraction of bulk water, removal of affected materials that can’t be dried and drying of remainder materials that can be dried.

Professional Assistance

Nobody wants to deal with water damage in their home, but when it does happen there are companies that can assist with the process and make the experience a little more bearable. SERVPRO of Antioch is the company to call to help you overcome the situation. We are a local company that offers immediate response to any size disaster. Call us at 925-706-0106

The scare with Fire damage Contra costa bay area, Antioch

10/20/2021 (Permalink)

Kitchen Fire in Antioch, Ca home

Fires in your home or even in offices are always an unexpected scare that can destroy structures and damage your personal property as well. Depending on insurance policy purchased, policies will theoretically the insurance company will pay to rebuild or replace fire damaged structural materials. When structural materials or personal property is damaged by fire and can’t be restored to preexisting conditions that is called “total loss or non-salvageable items”.

SERVPRO of Antioch specializes in the process of fire damage evaluation, fire damage cleaning and deodorization. The insurance companies rely on restoration companies to help determine what can be cleaned or repaired and what cannot be salvaged. If its uncertain if an item can be restored the insurance company will direct the restoration company to attempt to clean the fire damage materials. SERVPRO is not just a cleaning company but are also trained to produce full detail inventory for the insured of their total loss. The total loss inventory usually contains photos with notes of makes, models and serial numbers in a full report provided to insurance carriers and insureds. With the full report provided by SERVPRO both parties can come to a final cost settlement for reimbursement.

If your property suffers the scare of fire damage, we are here to help 24/7 just give us a call at SERVPRO of Antioch  925-706-0106.

Help with a Fire safety plan, Antioch CA, Bay area, Contra Costa County

10/20/2021 (Permalink)

Fire damage in Antioch Ca, Bay area, Contra Costa county

Looking for a Great Holiday Gift Idea? Give Your Family a Fire Safety Plan 

The holidays are approaching and many families are finalizing plans for elaborate meals, get-together with friends, and decorating with festive lights. Amidst all this planning, Michael Borders of SERVPRO® of Antioch reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

“Each year, statistics1 show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing,” said Borders. “But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.”

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross (ARC) by supporting the ARC Disaster Responder program, and in particular the Home Fire Preparedness Campaign3. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed. 

Borders encourages all Antioch-area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire. 

1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
2. Teach children what smoke alarms sound like5 and what to do when they hear one.
3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
6. Make sure everyone knows how to call 9-1-1.
7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire. 

“Fire prevention and fire safety planning are two very different things,” said Borders. “Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.”

How to detect signs of water damage in your home, Antioch, Ca Contra Costa County

10/20/2021 (Permalink)

Antioch Water damage, contra costa County water damage

You may think a water leak, or a busted pipe would be easy to detect and definitely something you’d notice right away. The truth is, sometimes the signs of water damage are hidden – behind your walls, under your floorboards, or even on the exterior of your house. Whether the situation happened an hour ago or a month ago, there are several ways to remedy the problem with water damage repair and a reputable restoration company. First and foremost is finding the source.

What to Look For

Water damage can take on different colors, textures, and even smells, depending on the type of location of the damage. For instance, ceiling water damage is usually easier to spot than water damage in a basement because you will see stains and discoloration on a ceiling but may not know that a musty odor can be a sign that there is a problem on the lower level of your home. Learn these telltale signs so that you can identify an existing problem and be prepared to spot it in the future.

Water Accumulation 

The most obvious sign that you’ve got water damage on your hands (or that it will become a bigger problem) is areas of standing or pooling water. These can result from old or malfunctioning appliances including washers, water heaters and toilets. A puddle could also occur from a leaking roof, or from drainage pipes if the water is on the outside of your home.

Discoloration 

With ceiling water damage, look for water spots and stains. The area may appear wet or dry and can be a yellow, brown, or copper color. Walls may also have bubbling, cracking, or peeling paint or wallpaper in addition to staining.

Changes in Texture

While flooring can also show discoloration like ceilings and walls do, the main sign of water damage in floors is detected by changes in texture. This is a result of water seeping into the floorboards and areas underneath them. Some common texture variations include:

• Warping – caused by changes in humidity and temperature, resulting in gaps between floorboards or curling at the edges. (Ceilings may also become warped from water damage.)
• Buckling/bp – Occurs in wood floors when one side of the wood becomes detached from the substrate and “tents,” or faces upward.
• Sagging/Sinking – You may notice soft spots in hardwood floors due to rotten wood, which feels spongy compared to normal wood. Water can seep into subflooring of all types of flooring material and cause sagging.
• Expansion – Wood and laminate floors will “expand” when they absorb too much water because the material swells and then separates.

Odor

Odors caused by mold and mildew could implicate a water damage problem. The smell may come from basements, walls, or other areas where water has been accumulating for a while. Certain drywall materials can act like a sponge and become full of moisture because there is low air circulation. This is the perfect conditions for mold to develop, which will eventually result in visual discoloration (usually black spots) and a detectable odor.

Common Places/Causes

Water damage can occur in any part of your home; however, there are some areas that are more high-risk than others. Make a checklist and inspect each area in your home to know where and what to look for when it comes to identifying water damage.

Ceilings

Ceiling water damage can come from a few sources. If the room is on the top story of a home, it could be from a leaky roof caused by rain or melting ice/snow in the winter months. If there is a bathroom above the ceiling with wall damage, it could be from a burst pipe or cracks in the floorboards.

Walls

One of the easiest ways to spot water damage is water stains on walls (and ceilings). Make sure to also check around door and window frames. An unusual stain could be a sign of a leaky pipe or drain inside the wall.

Flooring

There are many things that can cause water damage to floors – overflowing sinks/bathtubs, flooding from faulty appliances and bad pipes. Hiring a water damage restoration company is the best way to pinpoint the exact cause of flooring water damage.

Exterior/Foundations

The exterior of your home can also experience water damage. If there isn’t proper drainage in the yard or if the gutter spouts don’t carry runoff water far away from the house (or if the gutters leak), water can pool next to the house and if left untreated, cause even more damage to your home’s structure.

Attics/Roofs

Stains, mold and wet or swollen installation are signs of a leak in the attic. If your roof has cracked, curled, or missing shingles, damaged flashing, or signs of wind/rain damage, it could be vulnerable to leaks, which could result in water damage. Weather in colder climates can cause ice dams to develop on the roof, which can leak into the attic when snow and ice melts. Pay attention to possible problem areas including around roof vents and chimneys, the flashing (where the roof connects with the walls) and the valleys (where two roof planes connect) to help prevent water damage.

Appliances

Check behind refrigerators, washers/dryers, hot water heaters and toilets/sinks for any sign of pooling or leaking water. An appliance or bathroom component (toilet/sink/shower) will most likely cause water damage because of a faulty piece of equipment that isn’t easily seen. For example, a cracked hose or loose connection means that these parts may fail soon and could cause leaking in your home – which could lead to water damage.

What to Do If You Find It

If your home has water damage or even if you suspect that you may have a problem, SERVPRO of Antioch is here to help. Call into our office 24/7 and schedule an inspection. Our highly knowledgeable and trained inspector will help possible locate the source and guide you into the next steps to take. Many times, your homeowners insurance will be able to help. SERVPRO of Antioch works with all major insurance companies and we can help you navigate your loss.

"Stay Healthy tips" for the approaching flu season, Contra Costa residents

10/18/2021 (Permalink)

flu season ahead, Antioch, cleaning, contra costa county, cleaning flu season

"Stay Healthy Tips" for the Approaching Flu Season

Local SERVPRO cleaning and remediation specialist encourages Antioch residents to focus on personal accountability to limit spread of viral infections

Antioch, CA (Grassroots Newswire) October 1, 2021 - Flu season is upon us! According to the Centers for Disease Control and Prevention (CDC), influenza activity often begins to increase in October, peaks between December and February, and can linger into May.¹ At a time when COVID-19 is still the dominant infectious disease concern, cleaning and bioremediation specialist Michael Borders of SERVPRO^® of Antioch reminds local residents that it is  important  this time of year to take steps to protect yourself and your family from influenza and other seasonal viral infections like Respiratory Syncytial Virus (RSV), which can be especially serious for children and older adults.

Breathing in virus-laden droplets from an infected person’s cough, sneeze, or speech from as far away as six feet is believed to be the prime means of virus transmission.² Experts agree it is possible to become infected by touching a contaminated surface or object and then touching your mouth, nose, or even eyes. The good news, says Borders, is that many viruses – including the flu, COVID, and RSV viruses – are easy to get rid of outside the body using soap and warm water, commercial disinfectants, and hand sanitizers that contain alcohol. As a leading provider of disaster clean-up and remediation services, SERVPRO professionals specialize in this type of surface cleaning and disinfection.

“You can’t do much to control the cleanliness of public places, but you can take steps to protect yourself from the consequences of any exposure,” advises Borders. “At home or in the office, remember to pay special attention to ‘high touch’ surfaces. Doorknobs, faucets, countertops, appliance handles and knobs, the steering wheel of your car, your phone – these are examples of surfaces that you should get in the habit of wiping down at least daily with a disinfectant designed to sanitize viruses.”

At the end of the day, says Borders, personal accountability is the single, most important factor in controlling the spread of viral infections, including the seasonal flu. Stay home if you are sick and follow suggested guidelines. The CDC offers additional “stay healthy” tips here: https://www.cdc.gov/flu/prevent/actions-prevent-flu.htm.

In addition to disaster recovery and remediation services, SERVPRO of Antioch  professionals provide residential deep cleaning services, including  carpet and upholstery cleaning, and odor removal. For more information on SERVPRO of Antioch, please contact Michael Borders at (925) 706-0106 or Mike@SERVPROofantioch.com. For more information about SERVPRO, please visit https://www.SERVPROantioch.com/

What to do when soot and ash invade your home. Contra Costa County, Antioch, East Bay

9/20/2021 (Permalink)

California wild fires. heavy ash and soot, Antioch , East Bay fire damage.

SERVPRO of Antioch, CA is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC has many tips and suggestions for consumers. Please consider the following information from the IICRC regarding fire and smoke restoration:

In the wake of a fire that has covered homes with smoke and ash, it’s important to begin cleaning up as soon as possible to prevent permanent damage or discoloration from soot residue. The IICRC provides the following tips for fire victims facing clean up:

• Practice safety first. Use a dust mask (like painters use) and gloves as you work.

• Ventilate the home. Place a box fan in an open window to draw the air and dust out.

• Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor.

• Vacuum floors and upholstery. Make sure your vacuum cleaner has a high efficiency filter. Otherwise, you risk blowing soot back into the air.

• Some draperies, clothing and machine-washable items may be laundered. Use a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be dry cleaned.

• Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by spraying with a detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinse from top to bottom.

• If the damage and residue are heavy, it may be best to hire a professional to thoroughly restore your home and belongings.

• Check with your insurance company to see if smoke damage from outdoor sources is covered by your policy.

• If the fire has warped or distorted the structure, consult a licensed general contractor.

Professional restoration technicians know that damage increases, and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is a timeline of the effects of fire and smoke on a home.

For more details, visit http://www.IICRC.org/consumers/care/fire-smoke-restoration/

Need a professional? Call SERVPRO Antioch 925-706-0106  today. We are here to help 24/7. 

You can follow us on Facebook: https://www.facebook.com/SERVPRO.antioch/

Marinating you gutters and downspouts during storm season. Antioch, Contra Costa County. East bay

9/20/2021 (Permalink)

Gutters and downspouts overflowing with water during storm season. East Bay , Contra Costa County, Antioch, water damage, storm damage

Why it’s important to maintain Gutters and Downspouts During Storm season

Storms that dump many inches of water over the period of just a few hours can expose your home to potential water damage. Most storm damages are related to the condition and capacity of gutters and downspout systems. We are trained extensively to respond to these types of conditions. Several days of incessant rains soak the ground surrounding your home causing supersaturation. The water has nowhere to go but through the cinder blocks or through stucco causing damage into your home. When gutters aren’t maintained, the pounding water fills the gutters resulting in the water going back into the home due to being unable to flow off. Our team also specializes in flood damage as well. When it comes to homes with basements, the extent of a storm can cause flooding. At that time, we can come in and begin pumping out the water. We utilize a powerful truck mounted extractor or even submersible pumps. Once we get the water level down, we can assess the condition of the property for mitigation. Air movers and Dehumidifiers are used to begin the process of drying walls and floors.

SERVPRO will never leave you high and dry upon completion. We consult with you regarding the process, it doesn’t stop at mitigation. We are here to help. So, if you have damage from the storm call SERVPRO of Antioch at 925-706-0106 for assistance.

24 hour emergency services water damage response, Antioch Bay area, East Bay Contra Costa county

9/20/2021 (Permalink)

extensive water damage to ceiling from upstairs water damage. Easy bay , Antioch, Contra Costa county

SERVPRO of Antioch is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 925-706-0106

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Antioch has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Why SERVPRO of Antioch is the company to help in your time of need.

8/10/2021 (Permalink)

SERVPRO of Antioch serving the Contra Costa, bay area, Water damage, fire damage, mold damage, pathogen sanitization.

SERVPRO of Antioch provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services
• Crime and Trauma Scene Cleanup
• Pack out/Storage facility
• Carpet/upholstery cleaning
• Sanitization of pathogens

Commercial Services

There's never a convenient time for fire or Water damage to strike your Contra Costa County, Antioch commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

SERVPRO of Antioch

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial cleaning services
• Commercial bio hazard clean up
• Commercial mold restoration

Antioch, CA Property owners, disaster reediness program

8/9/2021 (Permalink)

Antioch sever storm weather, east bay area, Antioch Ca. Water damage, fire damage, storm damage

Advance Planning for Disaster Recovery 

SERVPRO offers Antioch property owners no-cost tools for preparing a disaster readiness plan

Each September, the Federal Emergency Management Agency (FEMA) sponsors an awareness event  

—National Preparedness Month to encourage both home and business owners to review and update their emergency preparedness and business and life continuity plans. Michael Borders, owner of SERVPRO® of Antioch, encourages Antioch property owners to take advantage of the information available from FEMA, because advance planning is critical in dealing with and recovering from the unexpected.

“Most home and business owners have taken basic precautions to protect life and property in the event of an emergency like flooding, fire, wind damage, or even malicious attacks,” said Borders. “In many cases, building codes require clearly marked emergency exits, fire extinguishers, fire and flood drills, and similar preparations. But the missing link for many property owners is a comprehensive emergency plan that provides first responders with the information they need to deal with the emergency quickly and effectively, like the location of shut-off valves, fire suppression system controls, and emergency contact numbers.” 

SERVPRO offers tools for both commercial and residential property owners to help address this problem. Business and homeowners alike can download the free SERVPRO READY app, and store time-critical contact and property information electronically, in advance, where it can be accessed with a mobile device in seconds if disaster strikes. In addition, when a business designates their local SERVPRO Franchise Professional as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.

“The most effective response to any emergency is a fast response,” says Borders, “and that means having critical information available and ready to access at a moment’s notice. FEMA statistics* show that as many as 40 percent of businesses never reopen after a major flood disaster. Minimizing downtime and repairs with a quick, effective response effort can help prevent this type of outcome for businesses and can also help families put their homes and lives back on track in less time and with less stress. Creating a READY profile in advance with SERVPRO’s no-cost tools is well worth the time.” 

SERVPRO® of Antioch specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Antioch, please contact Michael Borders at (925) 706-0106 or Mike.borders@SERVPROofantioch.com.

Where to begin after a house fire, Antioch Ca, East Bay area

8/2/2021 (Permalink)

Fire damage, SERVPRO of Antioch called out to home to clean fire damage.

Where to begin after a house fire

Experiencing a house fire is a scary situation. After the feeling of unbelief, people are wondering what they can do to start the process of getting back into their beloved home. It’s important to take the necessary steps to ensure you and your family are safe.

 Get Permission before entering your property, from your local Antioch fire department. 

 Depending on how extensive the fire damage is, make sure the Fire Marshall tells you that the structure is safe to enter. The fire should be completely extinguished, and precautionary measures taken to make sure the structure is deemed “safe” to enter. You also want to be careful no one in the household uses the electricity without permission from the authorities. Although you are anxious to find out if your favorite things survived the fire, waiting until it is safe prevents you from dealing with an injury that could delay cleaning up the fire damage.

Know who to contact

First call should be to your homeowners insurance. They will be able to help you file a claim and to get a representative out to you to assess the situation. If you are a tenant first call is to your property owner, and then to your rental insurance company. 

Call A Professional Fire Damage Restoration Company, in your Antioch area. 

Contacting a restoration company is the best way to handle fire damages. Companies such as SERVPRO of Antioch specialize in restoring what has been damaged, and getting it prepped for a contractor to get it put back together. If you need fire restoration services, contact the team at SERVPRO of Antioch 925-706-0106 24/7 We have the tools, expertise and experience handling fire damage.

Document the Damage

Along with providing fire restoration services that you and your family will need. We at SERVPRO of Antioch utilize a program called assured pack out that is recognized by insurance companies. With this program we are able to effectively document all salvageable and non salvageable items from your home. It is easily itemized in a list that can be sent directly to your insurance company so they can easily and quickly get your belongings taken care of .

We at SERVPRO hope you never have to endure a home fire but we are here when and if you do Please contact us at 925-706-0106 24/7 for all your restoration needs

The impact of fire damage. Why proper cleaning is important. Antioch, CA Easty Bay area

8/2/2021 (Permalink)

SERVPRO of Antioch cleaned fire damaged fire fireplace . now painting can be done.

Fire, is an awful beast, consuming everything in its wake and covering what it didn't destroy in thick black smoke.  If you experience a Fire, it's important to remember that Life is the most important thing, the items that we lose can be replaced. 

A Fire can become out of control in as little as 60 seconds.  If you smell smoke, get out of the house and call 911 for help.  Don't try and put it out yourself or you could get really hurt. The gases that come from the combustion and the heat that can be generated are often times enough to kill you before the flames ever can. Use extreme caution when exiting your home. 

When there's a fire, the smoke that remains is a mixture of everything that combusted in the house which could be papers, plastics, chemicals, etc.  This thick black smoke locks itself to every surface. When walls get affected, they most often need to be painted. But paint won't stick to smoke so then the smoke has to be removed.  The removal process for smoke is specialized and extremely labor intensive. If the wrong product is used then the paint won't stick to the surface, yet again. It’s extremely important to not try to clean any surface yourself, you could cause permanent or secondary damage. 

This is a photo of the before and after in a fire that ravaged a house leaving black smoke everywhere.  It's amazing how much of the smoke can be removed when done correctly. It still needs to be painted, but the paint WILL stick to these walls.

Having the right restoration company in to do the work makes all the difference. 

 When you experience a Fire, make sure that the work is done right.  Call SERVPRO of Antioch at 925-706-0106

summer grill fires can turn into a disaster. Antioch Ca East bay area

8/2/2021 (Permalink)

Grill fire. Antioch, Ca fire damage, water damage, mold damage, covid cleaning

Grill Fires Can Turn Dinner into Disaster

Local SERVPRO fire and water clean-up professional offers safety tips to help outdoor chefs prevent fires and burn injuries

As the summer season approaches, local fire and disaster remediation specialist Michael Borders of SERVPRO of Antioch knows that the number of grill fires will increase, peaking in July. "Charcoal and gas grills, barbeques and the like are involved in an average of more than 5,000 structure fires each year and almost 5,000 additional outdoor fires," said Borders. Beyond that, Borders adds, grilling accidents result in 19,700 trips to the hospital annually. Thermal burns account for 9,500 of those visits, and children under the age of five account for an average of 2,000, or 39 percent, of those burns.¹

SERVPRO of Antioch knows that families can take steps to protect their home from damage and their family from injuries and still enjoy home-grilled, summer meals.

Before you grill:

• READY: Clean grill racks and grease trays. For gas grills, check the gas tank hose for leaks at the beginning of the season.
• SET: Choose a safe, firm, level spot for the grill away from coolers, running children and pets, and mingling guests. Grill outside, never in a garage or under the awning on a deck, the eaves of your home, or low-hanging branches.
• GO: Prepare the grill for cooking carefully. For charcoal grills, use a charcoal chimney with newspaper, a charcoal starter fluid, or an electric charcoal starter plugged into an outdoor-rated extension cord. For gas grills, open the lid before turning the grill on. If you smell gas after the grill is lit, do not try to move the grill. Get away from the grill and call the fire department.

While you grill

• SAFE ZONE: Keep children and pets at least three feet away from the hot grill, both while you are cooking and after you serve the food. Grill surfaces can remain hot for an hour or more.
• SAFE TOOLS: Use long-handled grill utensils in good condition; avoid loose, flowing clothing; and wear flame-retardant mitts to adjust vents to help prevent burns.
• SAFE COOKING: Keep the fire under control. Manage flareups by adjusting grill height, using grill controls, or spreading out the coal bed. Keep baking soda within reach to control grease fires. Watch for blowing embers and have a fire extinguisher, a garden hose, or a bucket of sand handy to extinguish spark-triggered fires. Never attempt to move a hot grill.

"Home fires can be devastating, both financially and emotionally, because smoke and water damage often amplify the destruction to both the structure and its contents," says Borders. "While our SERVPRO-trained professionals are here to help you recover "Like it never even happened," if you do experience a structure fire, we believe that prevention is better than a cure. Fires and burn injuries caused by grills are not strictly a summer phenomenon. Nearly half of home grillers use their grill year-round, so it's important to keep these safety guidelines in mind all year long."

SERVPRO of Antioch specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers. For more information on SERVPRO of Antioch, please contact SERVPRO of Antioch at (925) 706-0106 24/7 For more information on SERVPRO, please visit www.SERVPRO.com.

¹ https://www.nfpa.org/grilling

² https://www.hpba.org/Consumer-Information/Barbecue-Outdoor-Living/Grill-Safety

SERVPRO of Antioch the company to call for you commercial restoration needs

7/21/2021 (Permalink)

SERVPRO of Antioch helping a local business get back to serving our local residents get their sweet treats, after a large fire loss.

Unexpected Emergencies happen.  When they do, prompt response can save you a lot of time and money.  The faster that an experienced mitigation team can get on the scene, the better.  Immediate response helps to limit the damage to the materials, resulting in less demolition, and may even allow people to stay in their homes, apartments, or businesses.  The hassle of mitigation is bad enough, but the hassle of reconstruction is often times more disruptive to your life and business. 

 Not all of the services that SERVPRO of Antioch offers result from emergencies.  Some of these services happen as a result of an unnoticed event like a dripping water line, or they could be general cleaning or maintenance needs.  These services can be scheduled around your needs and can even be performed after hours if needed so that your livelihood is not interrupted. SERVPRO of Antioch are the experts when it comes to Mold Remediation, Odor Control, Hoarder Property Cleanup, Crime and Trauma Scene Cleanup, and Reconstruction Services.  We do not require an emergency to get to know what we can do. 

 SERVPRO of Antioch is a diverse, community-based franchise that is well respected for its expertise in servicing the insurance customer.  SERVPRO of Antioch can perform on any level and any size job from both the Residential and Commercial segments. We understand what it means to experience a loss in your home or work, and we handle each job specific to the needs of each customer.

 Feel free to SERVPRO of Antioch  24/7 at 925-706-0106.

SERVPRO of Antioch helps a water damaged museum.

7/21/2021 (Permalink)

SERVPRO of Antioch the best water damage restoration company to help with a historical building.

SERVPRO of Antioch on the scene at our local museum was a huge success in saving some very historical items.

Flooding and water damage events at Contra Costa County Commercial Properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our SERVPRO of Antioch water technicians are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Help your commercial property and call SERVPRO of Antioch 24/7 at (925)706-0106

Cleaning services done by the experts. Antioch, ca East Bay area

7/10/2021 (Permalink)

professional level cleaning. Commercial Cleaning, Sanitizing, Disinfecting, Covid Cleaning, Antioch, CA

SERVPRO of Antioch professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Please call our office anytime 24/7 to get more information from our knowledgeable office staff, here at SERVPRO of Antioch  

925-706-0106 

The right people to call when the need arises Antioch CA

7/5/2021 (Permalink)

SERVPRO of Antioch is versed in all aspects of commercial and residential work.

Unexpected Emergencies happen.  When they do, prompt response can save you a lot of time and money.  The faster that an experienced mitigation team can get on the scene, the better.  Immediate response helps to limit the damage to the materials, resulting in less demolition, and may even allow people to stay in their homes, apartments, or businesses.  The hassle of mitigation is bad enough, but the hassle of reconstruction is often times more disruptive to your life and business. 

 Not all of the services that SERVPRO of Antioch offers result from emergencies.  Some of these services happen as a result of an unnoticed event like a dripping water line, or they could be general cleaning or maintenance needs.  These services can be scheduled around your needs and can even be performed after hours if needed so that your livelihood is not interrupted. SERVPRO of Antioch are the experts when it comes to Mold Remediation, Odor Control, Hoarder Property Cleanup, Crime and Trauma Scene Cleanup, and Reconstruction Services.  We don’t require an emergency to get to know what we can do. 

 SERVPRO of Antioch is a diverse, community-based franchise that is well respected for its expertise in servicing the insurance customer.  We can perform on any level and any size job from both the Residential and Commercial segments. We understand what it means to experience a loss in your home or work, and we handle each job specific to the needs of each customer.

We service the Antioch/Pittsburg and surrounding areas

 Feel free to call SERVPRO of Antioch  24/7 at 925-706-0106.

How SERVPRO can help with commercial cleaning

7/5/2021 (Permalink)

Carpet cleaning and cleaning of walls and surfaces of an office space.

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Antioch is equipped to help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO of Antioch. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Antioch to make your workspace or warehouse look its very best.

SERVPRO of Antioch will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

• Award-winning training
• Over 40 years’ experience in the industry
• More than 100 exclusive cleaning products

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. Knowing that your business is in good hands with a company that has all the qualifications, and equipment to get the job done, fast and done correctly is a huge relief when it come to your business.

Specialty Cleaning Services

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism

Hidden mold in your home.

7/5/2021 (Permalink)

Hidden mold in a wall shows itself in the form of mushrooms

Mold is one of those things, its all around us looking for a nice place to settle down and grow.  Our houses are warm and made from wood and paper, all the things that mold spores are seeking.  Introduce some water and we have the third element which now leads to growth. 

Kitchens are notorious for leaks and things that happen involving water.  The cabinets keep these things hidden.  When was the last time you moved all those bags and cleaners and other stuff that lies under your Kitchen sink to look for leaks and / or mold growth?  We do not, and by the time we find it, it can be too late. 

This is a case of a leak in the wall coming from the upstairs behind the dishwasher.  Never was this noticed until water became visible in the form of mushrooms, which by then, was too late. Hidden inside the walls the homeowner had no idea the damage that was going on.

When you have worries or concerns, call SERVPRO of Antioch.  We will come and inspect for water damage or visible mold concerns; we will come inspect during normal business hours.  925-706-0106

SERVPROantioch.com

Expert water damage restoration in Antioch

7/2/2021 (Permalink)

drywall removed due to water damage and professional drying equipment placed.

Even a small amount of water can cause significant damage to your home or office if left standing for too long. Equally important is the source of the water. Whether it’s a leaky dishwasher or something more serious like a flooded basement due to frozen or burst pipes, the team of experts at SERVPRO of Antioch are a professional water damage restoration company that can quickly and affordably serve you.

If you have standing water, this can be very dangerous to a home or office. Whether it’s on the main floor, in the basement or in a crawlspace, it can lead to major problems like mold and mildew and even structural issues that can become very costly to repair. No matter the source or the cause of the water intrusion, we’re here to help. We use state-of-the-art equipment and technology for water extraction and drying in order to get your place back to normal as quickly as possible.

There are many complications that can come with unexpected water intrusion. Time matters, so call us to get fast and efficient service to avoid dangerous mold, rotting wood, electrical problems, and rusting of metal.

We will work with your insurance company and bill them directly for the water damage. Our goal is to return your home or business to its pre-emergency condition in as little time as possible.

Our   Services

• 24-hour emergency response
• Comprehensive water damage restoration
• Water extraction
• Water mitigation
• Drying
• Dehumidification
• Deodorization/odor control
• Mold remediation

We offer professional water removal and water damage restoration while delivering customer service that is second to none. Call SERVPRO of Antioch  24/7 925-706-0106 with all your water damage questions and top-quality services at the best prices.

SERVPRO of Antioch  is a Water Damage Restoration Company that proudly serves Antioch, Brentwood, Oakley, Pittsburg, Discovery Bay, Contra Costa County, Concord, Walnut Creek or beyond.

Why SERVPRO of Antioch

7/2/2021 (Permalink)

SERVPRO of Antioch vehicle

SERVPRO of Antioch is always here to help, in many different ways. 

With a knowledgeable and experienced crew we will be able to take care if you in a variety of ways.

Whether it be water restoration, fire restoration or mold remediation, rest assured we can handle it.

We also can help with cleaning and sanitizing of your home or business. Following all safety protocols is what we pride ourselves in, and knowing how to handle any situation the correct way. 

No loss is to large or small. No loss is too much for us to handle we pride ourselves in always being there. WE have invested in the best and most up to date equipment, to always have the right tool for the job. 

Give us a call 24/7 with any questions you might have. 

**925-706-0106 

SERVPRO of Antioch is always here to help.

7/2/2021 (Permalink)

SERVPRO of Antioch crew, Antioch CA, East bay water restoration. Fire damage, Mold damage. Covid cleaning

So, you've had a water damage, fire damage, you've found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have are born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company .  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing, but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and don't stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

 Contact us 24/7 925-706-0106

SERVPRO of Antioch is an IICRC certified firm

7/2/2021 (Permalink)

SERVPRO of Antioch is an IICRC firm

SERVPRO of Antioch is an IICRC firm.

 What does that mean?

 Why does that matter when choosing your mitigation/ cleaning company?

 The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up to date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

We here at SERVPRO of Antioch we take pride in knowing that we are all trained and certified to industry standards. And we maintain those qualifications, to help better serve you and your home. 

About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration, and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are a 24/7 business call us when your next emergency hits 925-706-0106

Soot damage in a home could have lasting effects.

7/1/2021 (Permalink)

Soot damage to painted walls and ceiling.

Fire, is an awful beast, consuming everything in its wake and covering what it didn't destroy in thick black smoke.  If you experience a Fire, it's important to remember that Life is the most important thing, the items that we lose can be replaced. 

A Fire can become out of control in as little as 60 seconds.  If you smell smoke, get out of the house and call 911 for help.  Don't try and put it out yourself or you could get really hurt. The gases that come from the combustion and the heat that can be generated are often times enough to kill you before the flames ever can. Use extreme caution when exiting your home. 

When there's a fire, the smoke that remains is a mixture of everything that combusted in the house which could be papers, plastics, chemicals, etc.  This thick black smoke locks itself to every surface. When walls get affected, they most often need to be painted. But paint won't stick to smoke so then the smoke has to be removed.  The removal process for smoke is specialized and extremely labor intensive. If the wrong product is used then the paint won't stick to the surface, yet again. It’s extremely important to not try to clean any surface yourself, you could cause permanent or secondary damage. 

This is a photo of the before and after in a fire that ravaged a house leaving black smoke everywhere.  It's amazing how much of the smoke can be removed when done correctly. It still needs to be painted, but the paint WILL stick to these walls.

Having the right restoration company in to do the work makes all the difference. 

 When you experience a Fire, make sure that the work is done right.  Call SERVPRO of Antioch at 925-706-0106

Storm Response

6/28/2021 (Permalink)

Heavy wind and rain can cause problems with your roofing and make its way inside your home

SERVPRO ofAntiochspecializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. We have all the necessary equipment on hand, ready to handle any sized disaster quickly and effectively.

Resources to Handle Floods and Storms

When storms hit the California Areas , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of1,650 Franchises across the country and eliteDisaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 925-706-0106

Dealing with Sewage backup and how SERVPRO can help.Antioch Ca

6/2/2021 (Permalink)

sewage loss coming of from drain hole. Water damage, Fire damage, Mold Damage, Covid cleaning. Antioch, Ca EAst Bay area

7/16/2019

A sewage backup is one of the most troublesome and foul incidents that can occur in a home – it can cause extensive property damage and severe health effects and, on top of that, it is extremely difficult and unpleasant to deal with. Cleaning up sewer backup requires a lot of time and effort, as well as specialized disinfecting products and purification techniques. Raw sewage cleanup,  in particular, is especially laborious and risky as it not only causes a lot of hassle and inconveniences, but also presents a variety of health effects (sewage spills contain contaminants that can cause serious diseases) and sanitation issues. Professional help is your best option in such situations, but you can do a few things to limit the extent of the damage before the experts arrive (or even deal with the problem yourself if the damage is not too severe).

What to Do After Sewage Backup

There are certain important precautionary measures to take after a sewage backup in order to prevent the damage from spreading:

• Keep children and pets away from the affected area;
• Put on appropriate protective equipment – rubber gloves, rubber boots, impervious coveralls, protective eyewear, and a face mask;
• Switch off the electrical power to your home (only if the distribution panel is safely above water). Wear rubber gloves and use a dry wooden stick to shut off the main switch;
• Turn off any running water and don’t use the water supply system in your home (it may even be a good idea to turn off the water supply to the building);
• Open doors and windows to allow fresh air inside (do not use the central air conditioning system to ventilate your home as sewage-contaminated dust and water droplets can enter the HVAC system and contaminate it);
• Take any dry, un-contaminated items away from the affected area;
• Add small amounts of chlorine bleach to standing water to ensure some disinfection;
• Notify your insurance company that there has been a sewage spill in your home;
• Contact your municipal authority or sewage department (if your home is connected to a public sewer) or your local health department (if your home is connected to a private septic system) and ask for advice;
• Call a professional water damage restoration company. The quick and efficient intervention of the experienced technicians will save you a lot of time and effort and will provide the most appropriate, safest, and cost-effective solution to the problem. Besides, most sewage cleanup companies offer not only water extraction, but also quality repair works, odor removal, and content cleanup, so you will have all the aspects of the restoration process taken care of when using professional sewage cleanup services.

Good to remember:

• Take pictures of the sewage spill and the water-damaged items and structural materials before removing them or having anything cleaned up (the photographs will serve as proof for your insurance claim). Keep all the receipts for materials and replacements, as well as for the repair and cleaning works performed in your home;
• Do not use harsh chemicals to unclog the draining system as they can cause severe damage to the pipes and sewer lines. Opt for treatment methods that use enzymes instead of chemicals or call a plumber to fix the source of the problem;
• Take appropriate measures to prevent cross-contamination (keep the doors between the contaminated area and the other rooms in your home closed, do not use the central air conditioning system until the problem has been solved, keep air pressure in the contaminated area lower than in the rest of the building, etc.) to ensure that sewage contaminated soil won’t be tracked into unaffected areas of your property and airborne sewage-contaminated dust (or mold spores) won’t be blown to other spaces.

Good to remember: The longer the contaminated waters remain in your home or on your items, the greater the chance of spreading disease and causing a mold problem. You need to take quick and efficient measures in order to prevent greater damage and more serious troubles. Using professional sewage cleanup services is your best bet as the experts will respond to your situation in the quickest, safest, and most appropriate manner possible. The pros will use specialized cleaning products, advanced equipment, and proven techniques to remove water from your home and restore it to a safe and good condition. Their quality services include:

• Removing sewage water and solid waste in a safe and appropriate manner;
• Removing contaminated content;
• Cleaning and sanitizing the area;
• Using professional grade air movers to ventilate and dry the area;
• Performing any necessary repair and restoration works;
• Restoring salvageable content to its original good condition;
• Performing mold mitigation services (if necessary) and/or taking efficient measures to prevent mold growth.

Proper sewage cleaning will ensure your peace of mind and allow you to get your life back on track soon after the disaster.

Once the problem has been solved, however, make sure you take the necessary precautions to reduce the chance of sewage backup in the future.

How to Prevent Sewage Backup

• Regularly inspect the pipes and valves on your property and keep them in good repair;
• Do not allow large amounts of harsh chemicals into the sewer system;
• Avoid disposing of grease down the kitchen drain as it can harden within the plumbing and collect debris to create a clog;
• Don’t flush napkins, tissues, diapers, and other waste down the toilet;
• Don’t plant trees or large shrubs directly above or near sewer lines as the roots can grow too large and break the pipes.

These simple measures will help you avoid sewage problems in the first place and will save you a lot of time, money, and nerves. However, if a disaster happens despite your best efforts, make sure you identify and fix the problem that caused the sewage backup and call reliable water damage restoration professionals like SERVPRO of Antioch 925-706-0106  to handle the sewage backup cleanup and ensure the excellent condition of your property.

Why is spring cleaning so important?

4/5/2021 (Permalink)

spring cleaning

Winter has finally faded away and spring colors are in bloom. While it might look restorative outside your home, the interior may still be dealing with a gloomy, cold weather hangover. A good spring cleaning is an opportunity to refresh your home and enable you to enjoy all the benefits of California's seasonal change.

Here are a few reasons why spring cleaning is important:

Breathing – Seems like a simple issue considering it is a necessity of life. But when your home is closed off and insulated during the winter months, dust settles, air becomes stagnant, and your respiratory health suffers. A solid spring cleaning improves the air quality of your home and makes you feel better. With a clean house, your mood will improve, and you’ll be open to welcoming visitors.

Less Mess – Clutter wears you down. When you have stuff taking up space and gathering dust in your home without purpose, it can impact your emotional health as well as your physical well-being. We are not saying it’s time to purge, but a comprehensive spring cleaning can help lift the veil from the winter doldrums. You will find you can concentrate better and feel less stressed. As the saying goes, less is more.

Trouble Spots – When items in your house or apartment remain in the same place for long periods of time, pockets of dirt and dust build up – so much so that you often won’t even notice the pattern. A thorough spring cleaning digs out all the collected muck and helps you see your home in a new light. Maybe the layout of your family room suddenly seems inefficient and uncomfortable? A spring cleaning can open new possibilities for your home.

Schedule a Spring Home Cleaning Today

Is your home ready to be refreshed and rejuvenated?  SERVPRO of Antioch today to schedule your spring cleaning.

Why SERVPRO of Antioch

SERVPRO of Antioch is a locally owned and operated company that has been providing professional, trusted house and apartment cleaning services in Contra Costa for over 10 years.

Holidays are peak fire danger season

10/19/2020 (Permalink)

Contra Costa Fire Department helping in a fire situation

Local SERVPRO® restoration specialist cites statistics on escalated cooking and candle fire risk that can turn festivities into a fire drill 

As the holiday season approaches and families gear up for decorating their homes and hosting large gatherings of friends and family, Michael Borders of SERVPRO® of Antioch reminds homeowners to take note of some sobering statistics about home fire safety from the National Fire Prevention Association:

• Cooking equipment is the leading cause of home structure fires. The three peak days for home cooking fires are Thanksgiving, Christmas Day and Christmas Eve.
• Candle fires peak in December. The top three days for candle fires are Christmas Day, Christmas Eve and New Year’s Eve. 

“These statistics are a serious reminder of how the excitement of holiday entertaining can quickly turn into a life-altering fire or even a tragic injury or death,” says Borders. “While glowing candles and elaborate meals set the stage for a great holiday get-together, homeowners need to exercise extra care in controlling the dangerous potential for fires.” 

According to the NFPA3, unattended cooking is by far the leading cause of home cooking fires, with frying posing the greatest fire risk and electric ranges posing a higher risk than gas ranges. Range top cooking in general started the majority of home cooking fires and caused 86 percent of related civilian deaths for the reporting period.

While incidents of candle fires peaked in 2001 and has been falling since, candles are still one of the top 10 causes of U.S. home fires, according to the NFPA. As with cooking fires, unattended or abandoned candles account for a large portion of candle fires–almost 20 percent–but the most frequent cause of candle fires is placing the candle too close to something that can burn, like curtains, decorations or furniture.

“It’s easy to see why cooking and candle fires both peak during the holiday season,” says Borders, “and it’s also easy to see why homeowners need to take extra care when decorating their homes or entertaining. A moment’s inattention at the stove or a guest re-positioning a candle on a tabletop may be all it takes to turn the festivities into a fight to save property and lives. While our business is fire and water damage restoration and we stand ready to help at a moment’s notice if disaster does strike, our sincere hope is that our friends and neighbors will enjoy a fire-free and festive holiday season.” 

Please take all necessary precautions to help keep your family and home safe during these holiday seasons. 

If you need any services, remember SERVPRO of Antioch is a 24/7 business  925-706-0106

Installing an Attic Fan can save you money

10/18/2020 (Permalink)

Installing an Attic Fan can save you money

Another Life Lesson I learned recently. I know attics are HOT, we spend a lot of time in attics. I know they can reach 120 degrees or more. But I never really thought about how a hot attic affected my electricity bill and how much I use my air conditioner. Recently I have been trying to figure out why I was not benefiting from my solar system that was supposed to be a net zero on my electricity and now I am facing a true up of almost $2000. This journey took me through two main eye openers for me, which in reality should have been no brainers. One is the ash on the panels, separate story. But the other is the impact of keeping the attic cool and the amount that it can impact the electricity bill, and the amount of air conditioning that is needed to cool the house. They say that keeping the attic from reaching these really high temperatures can have an impact as much as 15% on your electricity and the amount of time you run your A/C. The idea is simple, install a fan that blows the super hot air out of the attic, the air that is evacuated is made up by the outside air being pulled in from outside. The outside air, while still possibly 100 degrees is still cooler than the 120 + temperature air. Wow what a simple concept. So I did it, I installed an attic fan. Cost me $139 from Home Depot and took less than 30 minutes to install. It is Bluetooth enabled so I can see the temperature in the attic and the speed of the fan, as well as adjust it and operate it without having to go inside the attic. The last several days I have been monitoring the attic temperature and it has consistently been within a degree of the outside air. Even when the temperatures reached 100 degrees outside. The house feels cooler and we aren't running the A/C as much. Who knew? Again, sounds basic, and common sense, but yet something we don't necessarily really think about.

Ash Covering your Solar Panels is costing you a lot of Extra PGE

10/18/2020 (Permalink)

Ash covered solar panels don't produce electricity well, costing you more money

ASH had covered my Solar Panels and my True Up was going through the roof. Every month I watch my PG&E bill and particularly my True Up as I have solar on my house. Usually my PGE Bill is a few dollars or a negative amount but last month, it was $206. When I looked at my True Up it was over $400 a month for the last two months, it more than doubled over the past 3 months. The True Up is something that a lot of people don't watch. This is the amount of electricity you ACTUALLY use each month. In theory, you use less in the winter and more in the summer. This gets averaged out and at the end of your True Up year, you have a negative amount or an amount owed. I usually trend to have a True Up of about $1000 on top of my Solar cost and Monthly PGE cost. But, this past month I saw that my True UP was almost $1900 year to date. More than DOUBLED my average. I started looking into why my costs were going up so fast, and yes it is hotter and our air conditioning is running more, BUT I found out that the ASH from the wildfires has not only coated everything in my world, but had covered my solar panels and was reducing the amount they were producing. I was virtually paying for solar yet not producing any power and using PGE for my electricity. I contacted my Solar company and they said to get the production back up I needed to simply rinse them with water to get the ash off. They stated the panels are designed to clean simply with water. They said DO NOT scrub them, use soap and water, or pressure wash, just simply rinse them off. This made a huge impact and my production is back up to where it should be. As I look around my neighborhood I see most of the panels are white, and covered with ash. Are yours this way and are you being impacted by this ? Are you losing the advantage of your solar panels? Hopefully you will see this and learn what I learned. Hopefully this will help to stop the bleeding as we are paying for solar and we are paying more for PGE that we are losing in our production. Have you looked at your PGE bill and your NEM charges? Did you know you can call your Solar company and ask for a production report to see how much you may be losing? The fix is simple and necessary, simply rinse your panels to clean them. The rain will fix this also, but in the meanwhile we are paying for it in increased PGE costs. Hope this post finds you well and feel free to share your experiences.

What is a foundation and why should I care ?

9/24/2020 (Permalink)

Homes are the single biggest investment the average person will ever make

What is a Foundation?

The foundation is the component of construction that supports the entire home.  There are two basic types of foundations, "Concrete" and "Raised".  

A Concrete foundation is a concrete slab that is poured on top of a bed of prepared soil and rock.  The house is then built upon this concrete slab.  A concrete slab does not have a crawl space.  

A Raised foundation is the oldest and most common foundation which consists of an outer wall made of wood, masonry or concrete with a series of pillars inside of the perimeter which support the home.  The home is then built on top of these pillars and perimeter wall.  This foundation has a crawl space.  

Often times when we buy a pair of shoes, we look at the style of the shoe and the looks of the shoe.  We don't always turn it over and inspect the sole of the shoe and seldomly do we buy the shoe based on the quality of the sole alone.  The "sole" is much like the "Foundation" of a home.  The foundation supports the home and has everything to do with how the home will stand up over the long term.  

When buying a home, the foundation is  always inspected as a part of the buying process, but we don't always give it the attention that we should, because we are looking a the looks of the home, the style and the fit of the home.  

Redfin has recognized this and has created some information on what a new home buyer should be looking for when it comes to the foundation.  This information was compiled by several experts in the field, including SERVPRO of Antioch.  

Check out this very useful information that every home buyer should be aware of at

https://www.redfin.com/blog/expert-tips-to-prevent-home-foundation-issues/

Content restoration after a fire

9/10/2020 (Permalink)

chair table and lamp that have sustained fire and smoke damage

The feeling of loss after having a fire in your home cannot be put into words. SERVPRO of Antioch  is here to support you and be here for you every step of the way.

Having a fire damage, no matter how large or small, can be extremely devastating especially if it affected your contents. You can be sure that by trusting SERVPRO to help you restore your home and your belongings that you will find that peace of mind again.

So what happens next?

After contacting your friends here at SERVPRO, we will complete an inspection of your home to determine what services may be needed for your specific damage to make sure you get the best service and best outcome possible. After this inspection has been completed, our staff get to work!

The contents in your home need special care and attention that only SERVPRO staff can provide. We determine what type of cleaning will be best suited for your contents based off the type of fire that was present. We follow the following guidelines for cleaning –

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe -Effective for items that cannot withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

By following our cleaning systems, are staff are able to restore your contents back to their preloss state.

Do not feel lost after a fire. SERVPRO of Antioch  is always here to help.

Give us a call today at (925)706-0106

Benefits of Hiring a water damage restoration company

8/11/2020 (Permalink)

standing water in a kitchen area.

Benefits of Hiring A Water Damage Restoration Company

Water damage may be the most common form of property damage, but nobody likes to deal with it. Whether it comes from a leaking pipe, a heavy rainstorm, or appliance fail, water causes a great deal of damage to both building materials and furnishings, and it will continue to wreak havoc until it’s removed. This is one job it’s better to leave to a water damage restoration company for a variety of reasons.

Finding Hidden Water Damage & the Leak Source

Sometimes it’s easy to find the source of excess water in your home; if failed water heater is spraying water all over , that’s the most likely culprit. Other times the source is tougher to find; a broken pipe in a wall or a crack in the foundation can easily be overlooked. If the source of the leak isn’t corrected, there will be a never-ending cycle of flooding and cleanup until it’s fixed. Water can get into places most people wouldn’t think to look and cause damage that can go undetected until it’s too late. Trained professionals from restoration companies know how and where to look for water damage, as well as for sources of leaks. They know what to look for and where because they do it so often, unlike the average homeowner.

Heavy Duty Equipment & Products

Water damage mitigation professionals use the most advanced equipment and products in the industry. This equipment is usually not available to members of the general public, often because using them requires specialized training. Carpet vacuum cleaners aren’t designed to remove water, and commercially available shop vacs may not be able to handle an extensive flood. A restoration company has its own heavy-duty dehumidifiers, air movers, fans, and vacuums and doesn’t need to worry about borrowing or renting enough of them, especially in the case of a disaster when others may be trying to rent them. Their water extraction equipment can remove large amounts of standing water and dehumidifiers and air movers can even extract water from damaged materials. All done by trained professionals so no secondary damage will be done 

Fast Responses & Time Savings

When you find signs of water damage in your home or business, it’s important to act quickly before even more damage occurs. Wasting time tracking down resources and manpower gives rot and mold more time to ruin furnishings and building materials. That’s why it’s best to call a water damage restoration company that offers 24 hour, 7 day a week emergency services. Leaving cleanup to the professionals frees you and/or your staff to continue running your life or your business.

Reducing Costs & Insurance Help

Working with a water damage mitigation company may save you money in the long run. A reputable company will do a comprehensive restoration the first time, ensuring that water won’t remain and soak into your property. Having to hire a company to come back and clean up mold and restore rotted building materials will be much more expensive. It will cost you even more if you have to take time off work to do any cleanup work yourself. A restoration company will also help you file a claim with your insurance provider for any property that was damaged by the flood or by mold. Since these companies frequently work with insurance adjusters, they know exactly what paperwork is necessary and the best ways to file claims.

Any time you find excess water in your home or business call the water damage restoration experts at SERVPRO of Antioch 925-706-0106

No matter if it comes from rain, sewage backups, or broken pipes, we’ll respond quickly to begin the mitigation process before the damage can spread further or harmful mold or bacteria can begin to grow. Our certified and experienced professionals remove excess water; dry, dehumidify, and disinfect the area; restore structural elements and personal items; and remove all traces of mold from your property. 

SERVPRO makes the top 10 list again.

8/11/2020 (Permalink)

SERVPRO Vehicle fleet of cars

SERVPRO^® Named to Entrepreneur’s Top 10 Franchise List for 7^th Consecutive Year

Cleanup and restoration franchisor retain top ranking in restoration services category and climbs to #4 ranking overall in the 2016 Franchise 500 rankings 

SERVPRO^®, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13^th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine.* This is the seventh consecutive year SERVPRO has been included in the magazine’s Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list. 

Entrepreneur magazine’s Franchise 500 selection process uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.” 

“It’s exciting to be part of a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension its customers,” said Michael Borders, owner of SERVPRO of Antioch. “The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer.” 

According to Borders, several differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are: 

• SERVPRO’s strength as a brand with a national footprint, wide-spread market penetration, laser-focused brand messaging, and the ability to create national partnerships with organizations such as the PGA TOUR and the American Red Cross.
• SERVPRO’s commitment to being a learning organization, which keeps training and support at the forefront of the company’s culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.
• SERVPRO’s focus on continued development and support for proprietary software and systems to allow the company’s operational capacity to keep pace with an aggressive growth strategy. 

Sue Steen, SERVPRO Industries, Inc., chief executive officer, adds, “One of the potential pitfalls of growing too quickly is outpacing your capacity to train and support the franchisees. SERVPRO^® is a conservative company, and early on we took the time to build a strong system and put the building blocks in place to support growth without sacrificing support to our franchisees.”

“Today,” Steen continues, “as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support.” 

SERVPRO^® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO of Antioch, contact our office 24/7 at 925-706-0106

*http://www.entrepreneur.com/franchise500

About SERVPRO^®

Founded in 1967, the SERVPRO^® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar losses. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Summertime fire safety tips

8/6/2020 (Permalink)

friends gathered around the summer bbq grill

Summer is a time for fun, but it is important to make sure you and your family are being cautious when using fireworks, grills, and other potentially dangerous materials. Here is everything you need to know about keeping your family and home safe this summer!

Summer Fire Statistics

• In 2014, 16,600 patients went to emergency rooms because of injuries involving grills
• July is the peak month for grill fires (17%), including both structure, outdoor or unclassified fires, followed by May, June and August
• Leaks or breaks were the factor in 11% of grill structure fires and 23% of outside and unclassified grill fires
• Gas grills contribute to a higher number of home fires overall than their charcoal counterparts
• A failure to clean the grill was the leading factor contributing to the fire in one –fifth of all grill structure fires (19%). In 17%, something that could catch fire was too close to the grill

Summertime Fire Safety- Helpful Hints

• Be safe. If you want to see fireworks, go to a public show.
• Do not use consumer fireworks.
• Keep a close eye on children at events with fireworks.
• Propane and charcoal BBQ grills should be used outdoors only.
• Keep children and pets at least three feet from the grill area.
• Keep your grill clean by removing grease buildup.
• Never leave your grill unattended.
• Always make sure your gas grill lid is open before lighting it.

 Contact SERVPRO of Antioch 24/7 at 925-706-0106

What should I be disinfecting in my home in the Bay Area

7/14/2020 (Permalink)

The effective use and application of disinfectant can help to slow the spread of bacteria and viruses within your home

In this time of Coronavirus and the need to keep ourselves as safe as possible and in addition to washing our hands, we need to be aware of the surfaces we are touching and understand that these surfaces can harbor bacteria and virus, especially when touched by a person that is Covid positive. 

We should be maintaining touch point surfaces daily, this means cleaning with an approved Disinfectant all the areas that we touch or others touch.  It is also important that the disinfectant stay on the surface for the recommended “dwell” time to make sure that that the bacteria or virus we are attacking dies. 

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.  These same surfaces are mentioned in the CDCs guidance for commercial spaces as well.   

Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens.  Cleaning is a necessary first step in disinfecting a surface.  Both cleaning and disinfecting must be a part of your scope of work and plan.  

Surfaces you should consider for Routine cleaning and/or disinfecting would include but are not limited to:

Tables and Chairs, Countertops, Cabinets and Pulls, Doorknobs, hard Surface Floors, mats, Food Contact Surfaces, Light Switches, Paper Towel Dispensers, Push Doors, Salt and pepper Shakers, Sink hardware, Soap Dispensers, Tabletops, Bath and Shower, Toilet Flush Handle, Handrails, Computer Equipment, Telephones, Racking, Fitness equipment and any other surface that can be touched by you or others to operate. 

 For more assistance in cleaning and sanitizing SERVPRO of Antioch is your local expert in Professional cleaning and Sanitizing for your home or business.  We work on properties to establish both pre-emptive cleaning and cleaning for confirmed Covid cases.  Call us at 925-706-0106

For more information on how to clean , the CDC guidelines, check out the CDC Cleaning – disinfection page

How long does it take for mold to grow in the bay area

7/14/2020 (Permalink)

Whether it is an overflowing sink, washing machine or other appliance, always make sure the area is handled correctly to avoid mold growth

So you’ve had a little overflow at the house and you think you did a good job soaking up the water and cleaning up the spill.  A few days have gone by and now it is starting to smell musty and you are wondering what is happening.

It doesn’t take much water to make a pretty big issue.  That smell you are experiencing is the sign that things are happening on the microbiology scale.  Even though you may not see anything, mold is starting.  This can happen in as little as 72 hours after the water damage, or quicker if the water was hot. 

Mold only needs a few things in order for it to grow, humidity, Food (Wood like your framing or paper like your drywall) and warmth.  Mold likes to have environments similar to what is comfortable with us when it relates to warmth.  Our houses are mostly made of wood and paper materials, just what mold likes to eat.  So, now you add a little moisture and you have the ideal environment for mold to grow. 

What do you do now?  Well, if you truly had a small amount of water that you cleaned up quickly, you may be able to get away with cleaning the areas touched by water with a disinfectant and setting up a fan to dry them out.  This is only an option if the area was very small and there are no visible signs of mold growth. 

If the area is a little larger, has visible signs of mold, or has multiple layers of materials then you may have to get more invasive.  The only way to get rid of mold is to physically remove it.  Spraying and wiping it may make the visible part go away but all you really did was put all the mold spores in the air that you breathe.  The affected materials, drywall, baseboard, flooring needs to be physically removed to at least 12” beyond all visible signs of mold damage.  This is the only way to remove mold.  If you have more than a small area of mold (less than a square foot)  you really need to bring a professional in to help assess your needs to properly take care of the issue. 

BE AWARE, mold remediation is often an area that be taken advantage of by the restoration contractor.  Often times, the restoration contractor will use fear as a means of increasing the cost of the job.  They may also bid a really small number, far less than anyone else, and then when they open the wall, tell you that they found a much larger problem and the overall cost ends up higher than any other company you received an estimate from.  Always find a restoration contractor that you are comfortable with and you feel is being truthful with you. Avoid the really low estimates, if it seems too good to be true, it probably is.  Never let a remediation contractor also perform the testing, this is a direct conflict of interest and gives him the ability to make the job whatever he wants it to be.  Always use an independent Hygienist that works for you, science never lies. 

Mold Remediation should average about $185 per man hour of labor plus any equipment to control the environment and any testing that may be needed.  If you receive and estimate of $5000 for a job that will take about half a day, you know that estimate is high.  As well, a $1000 estimate for a job that will take three to five days may be too low and indicate an expensive “find” during the work.

At SERVPRO of Antioch we pride ourselves on giving honest information and honest bids.  We never inflate our estimates and the price we give you is what we strive to keep it at.   When we assess your situation, we walk you through what we see and what it means as well as what it will take to remediate.  You will be knowledgeable of your loss at the end of our assessment so you can make the decisions that are right for you.  We always use independent Hygienists that work for you, so you are assured that our work is done correctly. 

Mold is a household issue that must be disclosed at the time of sale in California.  It is important that you have a professional company remediate when it is more than a tiny amount, and that you have the paperwork showing that your indoor environment has been returned to its pre loss condition. 

Should you need help with your musty smell, call the experts at SERVPRO of Antioch at 925-706-0106

We are an IICRC certified firm

7/6/2020 (Permalink)

Fleet vehicle SERVPRO of Antioch

SERVPRO of Antioch is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us 24/7 925-706-0106

SERVPRO of Antioch is your Local Restoration Company. Why is that important?

7/6/2020 (Permalink)

serving out Antioch community. Water damage at the historical museum

So, you have had a water damage, fire damage, you have found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have been born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company.  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and do not stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

Call us 24/7 925-706-0106

We are an IICRC certified firm

10/10/2019 (Permalink)

SERVPRO of Antioch is an IICRC firm.

 What does that mean?

 Why does that matter when choosing your mitigation/ cleaning  company?

 The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

We here at SERVPRO of Antioch we take pride in knowing that we are  all trained and certified to industry standards. And we maintain those qualifications, to help better serve you and your home. 

About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are a 24/7 business call us when your next emergency hits 925-706-0106

Making History

8/1/2019 (Permalink)

Local Disaster Cleanup Franchise Celebrates
“Making History” at SERVPRO’s 50^th Annual Convention

Industry leader in cleanup and restoration services welcomes a record-breaking group of franchise owners and key staff at milestone event

Antioch, CA (Grassroots Newswire) July 16, 2019 - Michael A. Borders of SERVPRO of Antioch recently joined a record-breaking group of more than 2,500 franchise owners, key team members, and corporate representatives at the 50^th Annual SERVPRO^® Convention. The event, themed “Making History,” was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded.

“Celebrating our 50^th anniversary milestone made the SERVPRO Annual Convention even more special this year,” said Michael A. Borders, owner of SERVPRO of Antioch. “One of the most important benefits of attending this annual event is having the opportunity to network with and learn from other franchise owners and team members. That benefit was especially evident this year. SERVPRO’s long history as an industry leader has produced a network of experienced, seasoned professionals who have responded to emergencies across the spectrum. This knowledge base is invaluable both to our business and to the community we stand ready to serve when the unexpected happens.”

The company’s 50^th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Franchisees and their key staff gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and each other about the latest innovations in disaster cleanup, restoration, and remediation services. We are proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

For more information about SERVPRO of Antioch, please contact Michael A. Borders at (925) 706-0106 or mike.borders@SERVPROofantioch.com or visit https://www.SERVPROantioch.com/

About SERVPRO^®

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

virus could ruin your business

7/17/2019 (Permalink)

Having to shut down business for a few days means a loss of review for the business owner, so the less days the better. 

When this company had a fear that an employee had a possible  Clostridium Difficile scare, also known as C diff. It's potentially detrimental to a business.

C. diff spores can be shed to the environment by both asymptomatic and symptomatic patients and may survive for up to 5 months on inanimate surfaces. 

Getting it taken care of as quickly as possible is of the utmost importance. 

Luckily this business owner knew that we here at SERVPRO of Antioch could handle this highly sensitive situation. 

Following all proper protocols and using all the proper equipment we were able to effectively sanitize this office and have them back in business within a few days. 

September is National Preparedness Month

10/12/2018 (Permalink)

September is National Preparedness Month: “Disasters happen, prepare now, learn how”

Local SERVPRO disaster recovery specialist offers Antioch property owners tips for preparing for, surviving, and recovering from the unexpected

Antioch, CA (Grassroots Newswire) August 28, 2018 - Local disaster restoration specialist Michael Borders, owner of SERVPRO^® of Antioch, reminds Antioch property owners that September is National Preparedness Month. This annual event, sponsored by the Federal Emergency Management Agency (FEMA), provides families and businesses with the information and resources they need to plan for, react to, survive, and recover from an emergency, before the emergency happens. (https://www.ready.gov/september)

For National Preparedness Month 2018, themed “Disasters happen, prepare now, learn how,” FEMA has prepared a week-by-week calendar of recommended actions property owners can take to be ready if disaster does strike:

Week 1. Create an emergency plan that includes signing up for emergency alerts and making contingency plans for shelter, evacuation, and family communication.

Week 2. Learn life-saving skills. CPR is a good place to start, but also be certain you know how to turn off the utilities in your home and ensure your smoke and CO detectors are properly installed and working.

Week 3. Check your insurance coverage. Once the emergency is over, appropriate and sufficient insurance will be key to getting your life back to normal, or at least on track.

Week 4. Plan financially for the possibility of a disaster. This goes beyond having a “rainy day fund” for immediate needs. Gather and organize important home, business, insurance, financial, and personal documents and keep them up-to-date and stored in a secure, water-and-fire proof location.

“There’s a difference between surviving a disaster and recovering from a disaster,” says Borders. “Families and businesses who take the time to create both a short- and long-term plan to deal with the unexpected are better able to respond quickly if the unexpected happens, which can improve their chances of survival. Having key information at their fingertips in the aftermath of the emergency can set them on the path to recovery more quickly and with less stress.”

Because SERVPRO recognizes a fast response is critical in any emergency, Borders reminds Antioch-area commercial and residential property owners they can download the SERVPRO READY app for free at https://ready.SERVPRO.com/home/mobileapp. The app allows users to store essential contact and property information electronically, where it can be accessed with a mobile device in seconds, right from the scene, if disaster strikes. For local business owners who designate SERVPRO of Antioch as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of their facility, help the owner complete a comprehensive Emergency READY Profile^® (ERP), and store that profile in the READY app.

“SERVPRO disaster cleanup and restoration specialists are ready to respond to emergencies big and small,” said Borders. “From SERVPRO’s Disaster Recovery Team, a group of elite large-loss specialists, prequalified and strategically positioned throughout the United States to handle any size disaster, to local SERVPRO professionals like SERVPRO of Antioch, we specialize in disaster restoration, cleanup and repair services, helping make it ‘Like it never even happened’ for both commercial and residential customers.”

For more information on SERVPRO^® of Antioch, please contact Michael Borders at (925) 706-0106 or Mike@SERVPROofantioch.com. For more information on SERVPRO^® and the SERVPRO^® Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO^®

Founded in 1967, the SERVPRO^® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO^® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

SERVPRO’s Disaster Recovery Team mobilizes from across the country, as needed, to support large storm events. SERVPRO’s Disaster Recovery Team has responded to large loss and storm events across the country, including: 2018 California Wildfires, 2017 Hurricane Harvey, 2017 Hurricane Irma,  2016 Hurricane Matthew, 2016 Louisiana Flooding, 2016 Houston Flooding, 2015 Siberian Express, 2014 Mid-Atlantic Flooding, 2014 Polar Vortex, 2013 Colorado Floods, 2013 Alberta, Canada Floods, 2012 Hurricane Sandy, 2012 Hurricane Isaac, 2011 Hurricane Irene and Tropical Storm Lee, 2011 North Dakota Floods, 2010 Tennessee Floods, 2010 New England Floods, 2009 California Wildfires and 2008 Hurricane Ike.

Mold Damage

10/12/2018 (Permalink)

Mold Damage is Found

At SERVPRO of Antioch we receive many calls regarding mold being found in homes. Its always recommended to hire an IEP (Indoor Environmental Professional) or a Hygienist to perform an air quality test to determine which species of microbial growth we are dealing with. When mold is found it is never an emergency, it can take up to 72 hours before the beginning stages of mold are discovered.

When mold is discovered it can be a very scary experience, but don’t be scared because we are here to help. Mold can be difficult to detect at times and by the time its found significant damages may have already resulted in the home. Mold is usually a result of a water intrusion that wasn’t mitigated properly. When your indoor relative humidity reaches 60% or higher that’s an ideal environment for growing mold. Just remember when mold damage is found in your home there’s a few things you should avoid from doing; cleaning off by spraying or wiping and placing any kind of fan directly on the affected area. Instead refrain from disturbing and give us a call at 925-706-0106 so we can help.

Don't become a victim when shopping this holiday season

12/7/2017 (Permalink)

Make sure you get your purchases and yourself safely home from the store

Don’t become a Victim when Shopping This Holiday Season

Some common sense approaches to staying safe this shopping season

Your Vehicle

1: Look for suspicious people loitering before you park

2: Park in a well lit area when shopping after dark

3: Don’t fight over parking spaces

4: Don’t park between SUV’s, mini vans or vehicles that block you from view

5: Don’t leave valuables within site on the floor or the seats

6: Lock your vehicle with the windows all the way up

7: Walk purposefully with keys in hand to be used as a weapon if need be

8: Stay off your cell phone and stay alert to your surroundings

Shopping

1: Shop during daylight hours as much as possible

2: Shop with a buddy as much as possible

3: Never walk and text or talk on the phone. Sit or stand with your back to the wall

4: Constantly check those around you, be aware of your surroundings look people in the eye

5: Eliminate your purse if possible. The larger the purse the more cumbersome and bigger the target.

6: Minimize your purse.  Place all cash and credit cards in a pocket

7: Never leave your purse unattended

8: Never sling your purse over the back of a chair

9: Carry little to no cash.  Use debit/credit cards as much as possible

10: Never set down your purse or packages to look at or handle something

11: Walk out of the mall/shopping area with other shoppers

Returning to your vehicle

1: Don’t overburden yourself with packages, keep one hand free at all times

2: Keep your head in a swivel always looking for danger

3: Place all packages in the truck or very back of SUV/mini van and cover

4: Do not take packages to the vehicle and then return to shopping without moving the vehicle to another parking space

5: Never stop to remove a flier or sticker from your windshield or rear window

6: If possible make a quick check of tires to ensure nothing has been placed under them

SERVPRO of Antioch 925-706-0106

SERVPROAntioch.com

Always here when you need us

Happy Holidays

Biohazard Cleanup Importance

12/4/2017 (Permalink)

The proper handling of blood and other bodily fluids during crime scene cleanup is essential to protect the health of the cleaners on the job

During a violent crime, injuries and even death can leave health hazards behind. Blood stains and other bodily fluids can transmit disease if they are not addressed properly, and inexperienced cleaners can face risks if the proper cleanup techniques are not used. If your property has been the site of a violent crime, hiring SERVPRO of Antioch to handle hazardous cleanup is a smart and cost-effective choice.

Cleanup Crew Safety

The proper handling of blood and other bodily fluids during crime scene cleanup is essential to protect the health of the cleaners on the job. Our professional crime scene cleaners have both the experience and the resources to address any hazards that may remain at a crime scene without risking exposure to disease, either to the cleanup crew or to anyone who might access the area during or after crime scene cleanup. Not only will SERVPRO of Antioch use the right techniques to prevent health hazards, they will also bring with them any and all equipment necessary, rather than requiring you to research and purchase the tools and solutions needed to clean blood stains and other signs of a violent crime.

Occupant Safety and Convenience

If crime scene cleanup is not completed properly, the crime site can remain a serious health hazard long after the initial event. Many blood- and fluid-borne diseases remain active threats for significant periods of time, while other issues such as pests or mold could put building occupants at further risk if the crime scene is not properly cleaned. SERVPRO of Antioch will not only ensure the site is cleaned quickly and with minimal disruption to your daily schedule, but also prevent the many problems that can arise when crime scene cleanup is not handled properly and thoroughly. Crime scene cleanup is a job that is always best left to professional cleaners for health, safety, and peace of mind. Working with SERVPRO of Antioch will protect you and your property from the potential long-term effects of violent crime.

SERVPRO of Antioch is registered with the State of California and Certified in Crime Scene Cleaning

Our City - Antioch

12/4/2017 (Permalink)

Antioch is our city, it is a reflection of us and should be a concern for each and every one of us everyday

Within recent months, we have seen a spike in the number of shootings, robberies, burglaries, Graffiti, illegal dumping, homelessness and many other things that have brought negative attention to our city and have lowered the appeal of out city.  how do we take back our city? How do we create a safe city where we can walk at all times of the day and night without fear of being mugged? How can we clean up our city?  Please share your thoughts of what areas of our city need attention, and how we can address things concerns. Lets work together and see if we can help make Antioch beautiful and safe again. 

We are just in the process of bringing in a new mayor, Sean Wright, who has  a lot of vision for the city of Antioch.  What are the top priorities for Sean to tackle? 

Lets work together to make Antioch a more competitive city and a safer place to be.

Do you think you have mold ?

12/4/2017 (Permalink)

• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride in

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. 
• If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Biohazard Cleanup importance

10/2/2017 (Permalink)

Biohazard Cleanup importance

During a violent crime, injuries and even death can leave health hazards behind. Blood stains and other bodily fluids can transmit disease if they are not addressed properly, and inexperienced cleaners can face risks if the proper cleanup techniques are not used. If your property has been the site of a violent crime, hiring SERVPRO of Antioch to handle hazardous cleanup is a smart and cost-effective choice.

Cleanup Crew Safety

The proper handling of blood and other bodily fluids during crime scene cleanup is essential to protect the health of the cleaners on the job. Our professional crime scene cleaners have both the experience and the resources to address any hazards that may remain at a crime scene without risking exposure to disease, either to the cleanup crew or to anyone who might access the area during or after crime scene cleanup. Not only will SERVPRO of Antioch use the right techniques to prevent health hazards, they will also bring with them any and all equipment necessary, rather than requiring you to research and purchase the tools and solutions needed to clean blood stains and other signs of a violent crime.

Occupant Safety and Convenience

If crime scene cleanup is not completed properly, the crime site can remain a serious health hazard long after the initial event. Many blood- and fluid-borne diseases remain active threats for significant periods of time, while other issues such as pests or mold could put building occupants at further risk if the crime scene is not properly cleaned. SERVPRO of Antioch will not only ensure the site is cleaned quickly and with minimal disruption to your daily schedule, but also prevent the many problems that can arise when crime scene cleanup is not handled properly and thoroughly. Crime scene cleanup is a job that is always best left to professional cleaners for health, safety, and peace of mind. Working with SERVPRO of Antioch will protect you and your property from the potential long-term effects of violent crime.

SERVPRO of Antioch is registered with the State of California and Certified in Crime Scene Cleaning

When it comes to Mold, What you Can't See Can Hurt You

12/8/2016 (Permalink)

A room of a house that doesn't get used can be a place for mold to develop when left unchecked

When you find you have mold, the saying "Out of sight , out of mind" does not hold true.  You can clean the visible mold from the surface using a variety of cleaners, even water.  However, what your doing is making only what you see go away.  Mold spores are .3 microns in size, they are microscopic.  By the time you see mold, you are looking at colonies of molds.  When you try to clean mold, what you are doing is putting everything into the air.  The mold spores that you are putting into the air are what we have allergies to. 

"What you cant see can hurt you" when you are talking about mold spores.  Not all mold is harmful, it depends on the species, the levels in the air, and your personal immune system.  But, whenever you have any kind of mold growing in your house, one thing is for sure.  It shouldn't be there!!!

When you have mold, the only way to get rid of it is to physically remove it.  In these pictures, this home developed extensive mold in a room that wasn't regularly checked.  You can see in this picture the steps we are taking to remove it.  Notice the wall on the right, this is the bathroom wall also covered in mold. 

Periodically check all your spaces in your home, especially where water lines run to look for leaks or mold.  Whenever you find something, call the professionals at SERVPRO of Antioch.  925-706-0106.  Inspections for Water Damage and Visible Indicators of Mold are Always FREE during Business Hours.

SERVPROAntioch.com

SERVPRO of Antioch is your Local Restoration Company. Why is that important ?

11/14/2016 (Permalink)

So, you've had a water damage, fire damage, you've found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have are born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company .  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing, but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and don't stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

 CSLB 913509

Biohazard Cleanup Importance

8/22/2016 (Permalink)

During a violent crime, injuries and even death can leave health hazards behind. Blood stains and other bodily fluids can transmit disease if they are not addressed properly, and inexperienced cleaners can face risks if the proper cleanup techniques are not used. If your property has been the site of a violent crime, hiring SERVPRO of Antioch to handle hazardous cleanup is a smart and cost-effective choice.

Cleanup Crew Safety

The proper handling of blood and other bodily fluids during crime scene cleanup is essential to protect the health of the cleaners on the job. Our professional crime scene cleaners have both the experience and the resources to address any hazards that may remain at a crime scene without risking exposure to disease, either to the cleanup crew or to anyone who might access the area during or after crime scene cleanup. Not only will SERVPRO of Antioch use the right techniques to prevent health hazards, they will also bring with them any and all equipment necessary, rather than requiring you to research and purchase the tools and solutions needed to clean blood stains and other signs of a violent crime.

Occupant Safety and Convenience

If crime scene cleanup is not completed properly, the crime site can remain a serious health hazard long after the initial event. Many blood- and fluid-borne diseases remain active threats for significant periods of time, while other issues such as pests or mold could put building occupants at further risk if the crime scene is not properly cleaned. SERVPRO of Antioch will not only ensure the site is cleaned quickly and with minimal disruption to your daily schedule, but also prevent the many problems that can arise when crime scene cleanup is not handled properly and thoroughly. Crime scene cleanup is a job that is always best left to professional cleaners for health, safety, and peace of mind. Working with SERVPRO of Antioch will protect you and your property from the potential long-term effects of violent crime.

SERVPRO of Antioch is registered with the State of California and Certified in Crime Scene Cleaning

Do you think you have Mold ?

6/16/2016 (Permalink)

Mold will occur in your home when you have a water intrusion that is allowed to continue for more than 3 days.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 925-706-0106

Our City of Antioch

6/8/2016 (Permalink)

Within recent months, we have seen a spike in the number of shootings, robberies, burglaries, Graffiti, illegal dumping, homelessness and many other things that have brought negative attention to our city and have lowered the appeal of out city.  how do we take back our city? How do we create a safe city where we can walk at all times of the day and night without fear of being mugged? How can we clean up our city?  Please share your thoughts of what areas of our city need attention, and how we can address things concerns. Lets work together and see if we can help make Antioch beautiful and safe again. 

We are just in the process of bringing in a new mayor, Sean Wright, who has  a lot of vision for the city of Antioch.  What are the top priorities for Sean to tackle? 

Lets work together to make Antioch a more competitive city and a safer place to be.