What our Customers say...
Water Damage Testimonials
The service was prompt. The office personnel made contact for each scheduled appointment. The technician was professional, courteous and explained the process very clear, was timely on appointments. The work was performed as stated. The safety protocol was always followed.
How likely is it that you would recommend SERVPRO OF ANTIOCH to a friend or colleague?
I encourage Insurance companies to recommend you. We are very appreciative of the respect for our time
Jason and Jose were very detailed and efficient. They are both extremely hard workers, They went above and beyond what they needed to do . Starting with Vanessa, the office staff and the technicians I was very impressed with their work. Highly recommendable franchise.
"Jason was particularly impressive with his professionalism and a credit to SERVPRO, Thank You !!"
"Couldn't be more pleased - they saved my hardwood floors !!"
I've been very pleased with the service
Great Job, Very professional
They were great ! awesome Customer Service
Jen and Paul were very professional and walked me through the whole process of what was going to take place. They were very nice too!!
Your staff is great! The team that came to the house is absolutely excellent. Thank you
Team was courteous and professional, thanks for patience on paperwork
Good Job. Thanks Jennifer
Thank you very much for providing me with piece of mind while working so hard. Love all you guys big thanks to Paul and Jennifer very lovely people made me feel at ease
on-site personnel is very professional, friendly and knowledgeable
Great Service. Vanessa handled everything and was extremely professional !!!!
Vanessa, Mike, Kathy and team are fantastic. We use them for our clients that have water damages and Vanessa guides them through with easy. Every single client we had has called with compliments on their efficiency and customer service. They respond immediately and get the job done correctly the first time. Great Job SERVPRO of Antioch. Looking forward to doing business with you again.
Mike, Vanessa, Tila, Abraham and Paul were all GREAT to work with. Very honest, hard working and full of consideration and respect for each person's needs. Our water damage was a major one and this team treated us with the utmost care. The employees are all very honest and you dont need to worry about them in anyway. They truly know what they are doing and you will be in GREAT hands. I dont wish property damage on anyone,
The guys are amazingly fast and very responsive! Vanessa and Mike are very friendly and attentive to your needs. The workers were neat and kept things clean as they took our Sheetrock and molding out after a flood. I would give them 10 stars for the customer service alone.
This company was recommended to me by my insurance company after I detected a leak in my kitchen. Despite having to deal with things being torn up in the busiest room of the house, this company is wonderful. They don't fool around they are here to get the job done. He is also very friendly and made me feel better about the entire process. I'm hoping this is the first and last time I have to deal with this problem but if I ever needed cleanup again I would call SERVPRO of Antioch. Great job!
knowledgeable, honest, and accountable. That is all you need when you have water damage in your home.
We awoke one morning to find the bottom floor of our house flooded due to a burst pipe underneath the foundation. Mike arrived very rapidly and with his team very quickly removed our furnishings from further water damage, arranged for a storage unit for our furniture, and began the task of drying out the house and protecting it from further damage. SERVPRO is an extraordinary company, and every person we have had dealings with at SERVPRO has been smart, effective, and dedicated.
SERVPRO turned a disaster into an enjoyable experience
I was very impressed with all the personnel at my home. They were very nice & explained the procedure to me. I am very happy I remembered to call SERVPRO!
I am so happy with your services, Thank you for taking care of us !
Keep working hard, great job !
“Your technicians kept the area clean as she worked, and was informative of the work in progress.”
“I am very impressed with the follow through and professionalism of the staff, would recommend.”
“Very good, very happy, you possibly saved me a lot in the long run!”
You have a "Gem" in Vanessa - She is professional and prompt !
“You guys did a GREAT job!”
“I was pleased with how painless the process was.”
I appreciate how thorough the team was, including the office staff. Always kind and courteous
SERVPRO rep Paul came to our house immediately after our 3:30AM call. He was great, as were all of the SERVPRO employees